Duty Manager - Bristol

Iceland Foods; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail company in Bristol is seeking a committed Duty Manager. The role involves ensuring great availability for customers, engaging and retaining team members, and following company standards. Preferred experience in retail management or supervisory positions is beneficial. This position offers several benefits including a 15% discount, holiday entitlement, and career development opportunities.

Benefits

15% discount at stores

28 days holiday including Bank Holidays

Christmas vouchers

Refer a Friend scheme

Healthcare plan option

Career development opportunities

Qualifications

• Experience in retail management or supervisory role is preferred but not essential.
• Ability to provide constructive feedback and set team pace.

Responsibilities

• Deliver great availability for customers.
• Engage, develop & retain great people.
• Follow processes and ensure standards.
• Be approachable and customer-focused.

Skills

Effective communication

Team organisation

Job description

We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager, you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.

Key Responsibilities:

1. Have a clear focus on delivering great availability for your customers.
2. Play an active role in your store to "sell a 1 & save a 1" to help drive sales.
3. Deliver on all agreed actions set for you by your line manager.
4. Engage, develop & retain great people:

• Support and work with the Talking Shop Rep in your store.
• Support team engagement in your store.
• Create an inclusive culture where everyone can be their best.
• Share your knowledge to support team up-skilling.

Follow processes and ensure standards:

• Complete actions from your daily floor walk focusing on customer experience.
• Provide positive service in-store and at the doorstep.
• Follow cash handling and security policies.
• Implement all "One Best Way" digital processes.

Leadership:

• Be approachable and customer-focused.
• Respect colleagues and work enthusiastically.
• Take action to reduce waste.
• Care about the business and colleagues.

Experience & Skills:

• Experience in retail management or supervisory role is preferred but not essential.
• Effective communication and team organisation skills.
• Ability to provide constructive feedback and set team pace.

Benefits:

• 15% discount at Iceland and The Food Warehouse stores.
• 28 days holiday including Bank Holidays.
• Christmas vouchers, increasing with service.
• Refer a Friend scheme.
• Christmas saving schemes.
• Long service awards.
• Option to join healthcare plan.
• Grocery Aid support.
• Career development opportunities.
• Supportive and inclusive environment.