Duty Manager – Award Winning Hotel

Trades Workforce Solutions; Stroud; On-site; GBP 35,000; Full time

Job summary

A premier hospitality group located near Stroud is seeking a Duty Manager passionate about leading a talented team. You will support the General Manager, ensuring outstanding guest experiences in a thriving hotel environment. Ideal candidates will have leadership experience in a quality hospitality setting, possess strong organizational skills, and thrive under pressure. The role offers a competitive package, excellent benefits, and opportunities for personal development.

Benefits

Healthcare benefits

Staff discounts on food and hotel stays

Industry-leading training and personal development

Qualifications

• Experience in a similar leadership role in hospitality.
• Hands-on and organized with strong decision-making skills.
• Ability to thrive under pressure and maintain high standards.

Responsibilities

• Support the General Manager in daily operations.
• Lead and inspire the hospitality team.
• Deliver outstanding guest experiences.
• Maintain high standards in food, drink, and accommodation.
• Train and develop your team effectively.

Skills

Leadership in hospitality

Food and Beverage knowledge

Customer service excellence

Organizational skills

Decision making

Job description

Salary: £35,000 package + Excellent Benefits (45-hour contract)

Live-in Available (£75pw)

Type: Full-Time | Permanent

Duty Manager required to join this beautiful hotel located just outside Stroud. Supporting their experienced General Manager, you will have a passion for leading a talented team of front-of-house professionals delivering exceptional guest experiences every day. We are looking for an Duty Manager with a can-do attitude, someone with a strong F&B background and an individual with real charisma and care for guests and staff.

Why you’ll love it here:

• A great hotel, run by proper hospitality professionals,
• A dynamic and well-loved hotel with a strong connection with the local community, that has a blend of rustic charm with modern comfort
• Industry-leading training and personal development opportunities
• Join a supportive, people-first company that celebrates individuality
• Staff discounts on food, drink, and hotel stays across a wider group
• Healthcare benefits, retail discounts, and Wagestream access
• Live-in accommodation may be available

What you’ll be doing:

• Supporting the General Manager in the day-to-day running of a thriving hospitality business
• Leading and motivating a team of passionate hospitality pros
• Delivering outstanding service that keeps guests coming back
• Maintaining high standards across food, drink, events and accommodation
• Bringing fresh ideas, energy, and positivity to the floor
• Helping to train and develop your team to reach their full potential

We’re looking for someone who:

• Has experience in a similar leadership role in a quality pub, hotel, or restaurant
• Is hands‑on, organised, and a confident decision maker
• Loves great food, great drinks, and even better customer service
• Thrives in a fast‑paced environment and keeps a cool head under pressure
• Wants to grow and progress in a friendly, forward‑thinking company
• If you’re a people‑focused leader looking to join a hospitality group that truly values you, this could be the perfect next step.

Apply now or reach out to the Goldenkeys team – we’d love to tell you more.

PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.

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