Duty Manager

Whitbread Plc; Sevenoaks; On-site; Full time

Job summary

A leading hospitality company at London Stansted Airport is seeking a Duty Manager to lead a high-performing team and ensure excellent guest experiences. Your responsibilities will include managing operations, health & safety, and team development. Ideal candidates will have retail or team leadership experience and exceptional communication skills. This role offers a competitive wage of up to £13.86 per hour for 40 hours a week and promotes an inclusive culture that welcomes applications from diverse backgrounds.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in all Whitbread Restaurants

Qualifications

• Experience in a retail environment or previous team leadership.
• Ability to deliver outstanding customer experiences.
• Skills to inspire and manage a high-performing team.

Responsibilities

• Manage a reliable, high-performing team to ensure smooth hotel operations.
• Oversee health & safety standards and guest experiences.
• Support workplace adjustments and flexibility for team members.

Skills

Leadership skills

Communication skills

Organizational skills

Customer service

Job description

Join our team at London Stansted Airport Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you've led a team in a retail environment, you'll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under‑represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non‑binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.

If you've got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We're looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

We're currently recruiting in our London Stansted Airport Premier Inn Hotel. Working 40 hours per week, paying up to £13.86 per hour. Duty Manager - London Stansted Airport Premier Inn Premier Inn Hotel Come and be a Duty Manager at Premier Inn in London Stansted Airport Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.