Duty Manager

LGH Hotel Management Ltd; Preston; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel management company is seeking a Duty Manager for the Preston Leyland Hotel. This pivotal role involves overseeing daily operations, ensuring safety, and being the main contact for stakeholders. Ideal candidates should have facilities management experience and strong leadership skills. The role offers benefits like discounts, legal advice, and free meals on duty.

Benefits

Employee discounts on hotel rates

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Hospital & death benefit plans

Cycle to work scheme

Free meals on duty

Free parking

Qualifications

• Experience in facilities management is desirable.
• Ability to work under pressure and prioritize workload.
• Strong communication skills for open dialogue.

Responsibilities

• Oversee operations, ensuring SLAs and KPIs are met.
• Conduct health and safety duties and risk assessments.
• Act as the main point of contact for stakeholders.

Skills

Facilities management experience

Self-motivated

Effective multitasking

Team leadership

Collaborative communication

Job description

Duty Manager

Preston Leyland Hotel, Signature Collection By Best Western

The Opportunity

Are you ready to take on a pivotal role in managing a building that hosts key stakeholders and multi-agencies? We're looking for a dedicated Duty Manager to ensure everything runs smoothly and efficiently.

What You'll Do:

• Oversee Operations: Manage cleaning, maintenance, security, and catering (where applicable), ensuring all SLAs and KPIs are met.
• Ensure Safety: Conduct fire and security walk rounds, promptly addressing and logging any issues.
• Be the Point of Contact: Act as the main point of contact for key stakeholders and multi-agencies, maintaining clear and regular communication via email, mail, and telephone.
• Health & Safety: Perform general health and safety duties, including risk assessments and compliance with statutory and non-statutory site requirements.
• Security Awareness: Maintain a high level of security awareness and knowledge of emergency evacuation procedures.

Why Join Us?

Be part of a team dedicated to maintaining excellence and ensuring the smooth operation of our building. If you're ready to lead with expertise and make a difference, we want to hear from you!

Benefits

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Facilities management experience would be desirable.
• Accurate, diligent, self-motivated, focused, and reliable.
• The ability to multi-task effectively and prioritise workload.
• A collaborative working spirit that enhances and builds effective working relationships both internally and externally.
• Ability to work under pressure.
• Possess a communication style that allows positive and open dialogue with users and multi-agencies.
• Motivate and lead a small team during the shift.

Hotel

Our Preston Leyland Hotel, which has a total of 93 bedroomsis positioned and only a minute from the M6 motorway J28 and just 30 minutes from Manchester, Liverpool, Blackpool, and the southern edge of the Lake District. Three airports are within close distance to the property, which makes the Preston Hotel an attractive location for delegates traveling across the UK.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.