Duty Manager

University of Oxford; Oxford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prestigious university in Oxford is seeking a Duty Manager to oversee operations at their Sports Complex. The role involves supporting the General Manager and ensuring quality service delivery. Ideal candidates will have experience in a leisure environment, necessary qualifications, and strong communication skills. This position offers flexibility in working hours and various employee benefits including generous leave policies.

Benefits

38 days of annual leave

Generous family leave scheme

Hybrid and flexible working

Contributory pension scheme

Sustainable commuting options

Access to social, cultural, and sports clubs

Qualifications

• Experience managing junior staff in a sports environment.
• Qualifications in RLSS NPLQ, First Aid, and Pool Plant Operations.
• Ability to deliver effective communication.

Responsibilities

• Lead and support day-to-day operations of the Sports Complex.
• Provide operational management support to the General Manager.

Skills

Experience in a leisure or sports environment

Current RLSS NPLQ

First Aid at Work

Pool Plant Operator Qualifications

Verbal and written communication skills

Flexibility to work unsocial hours

Job description

Overview

Are you a Duty Manager looking to advance your career? Join our dynamic Sports Department team at the University of Oxford and contribute to cutting-edge research, teaching, and professional services. Oxford University Sport is situated at the iconic sports ground where the world record four-minute mile was first broken. We deliver health and fitness activities to students, staff and the local community, support recognised Oxford University Sports Clubs and lead the strategic direction of sport and physical activity within the Collegiate University. We are looking for a suitably experienced and qualified professional to join the Sports Department team as a Duty Manager working throughout the entire Complex at Iffley Road. As a senior member of operational staff, you will provide full support to the General Manager and team in leading the day-to-day operation of the Sports Complex and contributing to the delivery of quality service provision. Duty Managers work on a well-balanced shift rota which includes evenings, weekends and early mornings. Working hours are an average of 36.5 per week over a set 2-week shift pattern. Owing to the nature of this position, any offer of employment with the University will be subject to a satisfactory Disclosure and Barring Service (DBS) check.

Responsibilities

Lead and support the day-to-day operation of the Sports Complex and contribute to the delivery of quality service provision. Provide full support to the General Manager and team in operational management.

Qualifications

• Experience in a leisure or sports environment, including junior staff management experience.
• Current RLSS NPLQ, First Aid at Work and Pool Plant Operator Qualifications.
• Ability to create and deliver accurate and appropriate verbal and written communications.
• Flexibility to work unsocial hours
• Ability to work on own initiative
• Willingness to act as key holder
• This role does not meet the criteria for sponsorship under the Skilled Worker visa under the UK Visa & Immigration points-based system. We are therefore unable to offer sponsorship for this role.

Benefits

• 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• A commitment to hybrid and flexible working to suit your lifestyle.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.

Spanning the historic streets of the "city of dreaming spires," the University of Oxford has been ranked the world's leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Apply now to become part of our extraordinary legacy.