Duty Manager

Premier Inn; Metropolitan Borough of Solihull; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain is seeking a Duty Manager for its Solihull South (M42) location. The ideal candidate will lead a team, ensuring smooth operations while delivering an outstanding customer experience. Experience in leadership roles and excellent communication skills are essential. This is a permanent position offering flexible evening and weekend shifts, with a competitive pay rate of up to £13.36 per hour and several employee benefits including discounts and pension schemes.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Various discounts

Qualifications

• Experience in a leadership role, preferably in a retail environment.
• Ability to deliver outstanding customer experience.
• Proven skills in inspiring and managing a team.

Responsibilities

• Manage a high-performing team ensuring smooth hotel operations.
• Maintain health & safety standards.
• Create exceptional guest experiences.

Skills

Leadership

Customer experience

Communication

Organisational skills

Job description

Duty Manager - Solihull South (M42) Premier Inn

Come and be a Duty Manager at Premier Inn in Solihull South (M42).

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 24 hours a week across 3 days - evenings and weekends included

LOCATION: Premier Inn Solihull South (M42), Stratford Road, Solihull, Shirley, B90 4EP

Why you’ll love it here

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you\'ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\'s a clear career path within our business to help you grow.

• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.

• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

Join our team at Premier Inn Solihull South (M42) as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.