Dutch-Speaking Customer Care Advisor — Hybrid Role

VF CORPORATION; Nottingham; On-site; GBP 26,000; Full time

Job summary

Join VF Corporation as a Customer Care Advisor in Nottingham, where you'll provide exceptional service to customers via multiple channels. This dynamic role requires fluency in Dutch and English, allowing you to communicate effectively while addressing customer inquiries and ensuring a positive shopping experience. Enjoy a hybrid work approach and a competitive salary with extensive benefits, promoting both personal and professional growth.

Benefits

50% employee discount on all VF brands

Subsidised canteen

Health Shield membership

Employee Assistance Program

25 days holiday rising to 29

12% contributory smart pension scheme

Cycle to work scheme

Free secure onsite parking

Qualifications

• Fluent in verbal and written Dutch and English.
• Customer-focused to achieve the best results.
• Flexible to meet changing needs and deadlines.

Responsibilities

• Communicating with customers by telephone, email, and online.
• Building rapport with customers for inquiries including orders, product info, and returns.
• Identifying ways to improve processes for better sales and customer service.

Skills

Fluency in Dutch

Fluency in English

Customer focused

Flexibility

Job description

Join VF Corporation as a Customer Care Advisor in Nottingham, where you'll provide exceptional service to customers via multiple channels. This dynamic role requires fluency in Dutch and English, allowing you to communicate effectively while addressing customer inquiries and ensuring a positive shopping experience. Enjoy a hybrid work approach and a competitive salary with extensive benefits, promoting both personal and professional growth.