Drunk Elephant Counter Manager- Sephora, Eldon Square (22.5 Hours)

SHISEIDO; North East; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading beauty company is seeking a Counters Manager to oversee retail operations at Sephora, Eldon Square in Newcastle. The role involves exceeding sales targets, customer recruitment, and team management. Ideal candidates will have retail management experience and a strong sales background. Benefits include 30 days of holiday, a commission scheme, and generous product discounts.

Benefits

30 days holiday

Generous discretionary commission scheme

Contributory pension scheme

Generous product allocation & discount

Enhanced parental allowance

Life Assurance

Employee referral bonuses

Access to Retail Trust

Annual performance reviews

Qualifications

• Demonstrable Retail Management experience.
• Strong experience in artistry, ideally with a qualification.
• Ability to drive KPIs and sales targets within the team.

Responsibilities

• Recruit new customers and delight existing ones to exceed sales targets.
• Build and deliver a business plan to drive KPIs across the team.
• Use unique sales techniques and methods of application.

Skills

Retail Management experience

Business Management experience

Artistry experience

Ability to communicate effectively

Drive KPIs and sales targets

Experience in coaching others

Excellent communication skills

Job description

Drunk Elephant Counter Manager

Reports to: Area Sales & Education Manager Drunk Elephant
Job Location: Sephora, Eldon Square - Newcastle
Contract type: Permanent Contract, 22.5 hours per week over 3 days

ABOUT DRUNK ELEPHANT

We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility.

MAIN RESPONSIBILITIES

With a selective distribution, your voice is always heard at Drunk Elephant and you have the opportunity to make a real impact on the business and be empowered to take accountability for driving your own business. Following Drunk Elephant Philosophy and unique sales techniques and methods of application, you will use your networking skills to recruit new customers and continue to delight existing ones, keeping your goal of exceeding counter sales targets in mind. Partnering closely with your Area Manager, Education and HR, you will draw on your management experience to build and deliver a business plan that will drive KPI’s across the team and deliver results. In return we offer exciting ongoing training – we invest in you, ensuring you have the highest level of product, service and management knowledge, and helping you realise your full potential.

PROFILE

• Demonstrable Retail Management experience
• Business Management experience
• Strong experience in artistry, ideally with a qualification
• Ability to communicate effectively with Area Manager on business performance
• Ability to drive KPIs and sales targets within the team
• Excellent communicator
• Experience in coaching and developing others
• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

THE BENEFITS

• 30 days holiday, including bank holidays, increasing with service
• Generous discretionary commission scheme
• Contributory pension scheme – 5% employer contribution
• Generous product allocation & discount
• Enhanced parental allowance
• Life Assurance up to x2 your salary
• Employee referral bonuses
• Access to Retail Trust
• Annual performance and development reviews so you know your career is going in the right direction

POSITION REFERENCE NUMBER: 14196