Drivers Mate

LWC Drinks; Aston Clinton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading drinks distribution company based in Aston Clinton is seeking a Drivers Mate. The role involves assisting the driver in delivering products safely, maintaining customer service standards, and adhering to health and safety procedures. Candidates should possess good communication skills and a strong customer service orientation. This full-time position features benefits such as on-site parking, staff discounts, and a company pension.

Benefits

On site parking

Staff discount

Company pension

Qualifications

• Presentable in the correct LWC Drinks uniform at all times.
• Ability to assist in the warehouse when required.

Responsibilities

• Assist the driver in delivering products to customers safely.
• Conduct operator maintenance and ensure deliveries are correct.
• Plan routes and requirements based on customer requests.

Skills

Good communication skills

Excellent Customer Service Skills

Good safety practices

Job description

Job Title: Drivers Mate

Reports to: Warehouse & Distribution Manager

Depot: LWC Aylesbury

Overview

To assist the driver in delivering products to customers within a specific area in a safe and friendly manner, assisting the driver with the care and upkeep of your designated vehicle. To provide excellent Customer service standards to every customer.

Main Duties

• Assisting the driver in preparing the vehicle by conducting operator maintenance, ensuring all products for a delivery are correct and that they have been loaded onto the vehicle correctly and safely.
• Execute any special requests from customers by picking up and delivering items as directed on the delivery note
• Check all deliveries once they have been dropped at the final designation
• Maintain customer confidence by keeping information strictly confidential regarding premise security and operational information.
• Assisting the driver in checking the run sheets, picked orders for your deliveries and routing.
• To assist in planning your route and requirements for the drop by studying the schedule and any requests by the customer that are on the delivery note
• Make customers aware of any stock shortages or problems with their delivery.
• Responsible for returning all empty cases and gas bottles and that they are correctly stored in the empties yard and unloaded in the correct manner.
• Ensure that correct health and safety procedures are adhered to
• To assist the driver with all required checks and ensure that check sheets are passed to the distribution manager.
• The ability to help in the warehouse when required.
• To look presentable in the correct LWC Drinks uniform at all times

Knowledge and Experience

• Good safety practices and presentable at all times
• Good communication skills
• Excellent Customer Service Skills

Benefits

• On site parking
• Staff discount
• Full time
• Company pension

Additional Information

• 5 days out of 7 rota