Domestic Supervisor

NHS; Pontefract; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare organization in Pontefract is seeking a Facilities Supervisor to ensure cleanliness and effective service delivery. Responsibilities include supervising staff, managing complaints, and ensuring adherence to health and safety standards. The ideal candidate will possess supervisory experience and strong organizational skills. The position requires working night shifts, offering opportunities for professional growth and a competitive salary.

Benefits

Competitive salary and benefits package

Opportunities for professional growth

Access to NHS pension plan

Generous holiday allowance

Employee health and wellbeing services

Qualifications

• Previous supervisory experience required.
• Strong organisational and time management skills are essential.
• Excellent communication and interpersonal skills needed.
• Ability to work effectively under pressure and meet deadlines.

Responsibilities

• Supervise facilities staff and support efficient service delivery.
• Respond to user needs and solve problems/complaints.
• Ensure compliance with health and safety policies.
• Monitor service standards and take remedial actions as needed.

Skills

Supervisory experience

Organisational skills

Time management

Communication skills

Interpersonal skills

Job description

Overview

Are you a self-motivated and enthusiastic individual with supervisory experience? Join our operational Facilities Management team at Pontefract Hospital and contribute to delivering excellent cleanliness standards, housekeeping, and domestic services.

Qualifications and Experience: Previous supervisory experience. Strong organisational and time management skills. Excellent communication and interpersonal skills. Ability to work effectively under pressure and meet deadlines.

Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Be part of a dynamic and supportive team. Contribute to improving the health and well-being of our community.

If you are passionate about providing exceptional facilities services and want to join a leading healthcare organisation, we encourage you to apply. The shift pattern is 37.5 hours per week - NIGHT SHIFT - Mon to Fri 20.00pm 04.00am

Main duties of the job

To work as a part of the operational Facilities Team at Pontefract Hospital. The Supervisor will be required to exercise initiative and judgement to ensure the provision of an efficient, effective and a quality front of house service that is supportive to the wards/departments and outer areas. The post holder will be courteous and caring to patients, visitors, all service users and ward based Domestic Services.

About us

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield).Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation.We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion.As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, car lease and home electronics schemes, working carers support, carer-friendly policies, and more.If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Job responsibilities

• Delivering the Service - On a daily basis Supervisors will be required to identify and respond to user needs and to solve problems/complaints as and when they arise. This will require an effective liaison with other staff groups, particularly nursing and actively seek constructive feedback on service provision. The Supervisor’s role covers a range of services within facilities.
• To train, monitor and supervise facilities staff in all the elements of their role.
• To supervise the handling of clinical waste generated by the retained estate.
• Supervisors are required to work with staff teams and to carry out domestic duties to cover the needs of the service.
• A Supervisor will be required to have the knowledge and technical ability to be able to undertake and teach staff the skills necessary to complete service delivery.
• Supports the Trust’s Health and Safety Policy ensuring staff are trained to ensure the safety of staff, visitors and patient within their area of work.
• Monitor areas of responsibility to ensure service standards are consistently delivered in line with the latest National Cleaning Standards taking remedial action as necessary.
• Monitoring of catering services at ward level to ensure compliance with the Trust’s food safety documentation and current food safety legislation as highlighted in the Trust’s food services policy and the ward catering procedures.
• Actively support the reduction in food wastage.
• To support the Team Leaders in ensuring equipment used to deliver the service is of the standard required and is maintained to physical and technical standards.
• To inform Team Leaders of the ordering requirements to maintain sufficient stock levels to deliver the service.
• Undertake initial investigation and reporting of untoward incidents and accidents using Datix.
• Completion and returning of Absence Monitoring forms.
• Will be required to take responsibility for ensuring that return to work interviews are completed in a timely manner and that the Team Leaders are informed when an employee reaches the next stage of the Trust Management of Sickness and Absence Policy.
• Checking and countersigning clock cards on a weekly basis in preparation for data entry to the payroll data base.
• Management of annual leave requests in a timely manner.

Person Specification

Qualifications

• Please view the full person specification in the job listing (no obligation to submit an application).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.