Domestic Services Supervisor | Mid and South Essex NHS Foundation Trust

Southend University Hospital NHS Trust; Chelmsford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent healthcare institution in Chelmsford seeks a motivated individual to manage Domestic Services. Responsibilities include ensuring cleanliness, conducting audits, and team oversight. The ideal candidate will excel in communication and organization, fostering a supportive work environment while ensuring high service quality. This role offers comprehensive training to develop skills and improve patient experiences.

Qualifications

• Motivated individual dedicated to quality service.
• Ability to participate and control service level agreements.
• Experience in conducting audits and maintaining cleanliness standards.

Responsibilities

• Participating in daily joint cleaning audits.
• Managing a diverse team and resolving issues.
• Ensuring a clean and safe environment for patients and staff.

Skills

Excellent communication

Interpersonal skills

Organisational skills

Team management

Job description

Overview

We are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of our friendly team. We take pride in nurturing a supportive environment in which to work while ensuring we deliver a high quality service.

To participate and control all aspects of the Domestic Departments Service Level Agreements and support the total domestic operational service delivery model by ensuring that works are carried out by domestic staff to their job specifications. You will be required to monitor quality services are being provided at all times whilst promoting good business relationships between Management and Staff and supporting the patient experience.

Working within the MSE Domestic Services Team, you will have access to the best in class training in this field which will enable you to develop your skillset. If successful, you will become part of a hardworking, determined and forward thinking team, supporting in driving efficiencies across the trust within Domestic Services to ensure the best patient experience is provided at all times.

Ensuring that cleaning duties and frequencies are carried out based on the 50 elements as specified by the National Specification for Cleanliness Standards (NSC).

Ensuring that their areas, wards and departments are ready to be audited at any time

Responsibilities

• Participating in daily joint cleaning audits, ensuring all quality monitoring is conducted in line with Trust policy and ensuring rectification plans are completed in a timely manner.
• Participating in a 7 day week management rota as scheduled and approved by management
• Understanding of Domestic Service Level Agreements between the Estates & Facilities Business unit, wards, departments and satellite buildings to ensure services are delivered accordingly and in a cost effective manner.
• Managing a diverse team and resolving any team related issues.
• Responsible in ensuring that all staff maintain a clean and safe environment for all patients, visitors and staff members

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers. We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Please be aware that we reserve the right to close the vacancy early should a high number of applications be received. Unfortunately, Visa Sponsorship is not available for this role. This advert closes on Friday 12 Sep 2025