Director Strategic Clients | UK | Global Sales Luxury & Lifestyle

AccorCorpo; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading hospitality group is seeking a Director Strategic Clients Luxury and Lifestyle in the UK. This role focuses on delivering business value through partnerships with major strategic clients, overseeing a portfolio of luxury MICE agencies, and increasing revenue. Applicants should have at least 10 years of experience in the Luxury MICE industry, along with strong negotiation skills and the ability to manage multi-cultural clients. The position is full-time and requires a master's degree in a related field.

Qualifications

• Minimum of 10 years of relevant experience in the Luxury MICE travel industry.
• Minimum 5-year experience in a similar position e.g. MICE Sales.
• Proven experience in portfolio management of Strategic and key accounts at C-Level.

Responsibilities

• Manage a portfolio of Strategic Luxury MICE agencies in UK.
• Identify and develop new business opportunities.
• Communicate efficiently with LL hotels sales team.

Skills

Business Development

Sales Experience

Direct Sales

Marketing

SAAS

Hotel Experience

Management Experience

Revenue Management

Salesforce

Sales Management

Enterprise Sales

Negotiation

Education

Masters degree in hospitality events management or related field

Job description

The Director Strategic Clients Luxury and Lifestyle - UK is part of the Global Sales Luxury and Lifestyle organization. He / She reports into the SVP Strategic Sales and B2B Communication - Luxury and Lifestyle.

His / her mission is to deliver business value strategy and visibility to the luxury and lifestyle hotel network through the best partnerships with major Strategic clients and partners (MICE Agencies) and through key luxury events worldwide. His / her strategy and actions will be aligned with the global LL Sales strategy and the hotels and market expectations.

The Director Strategic Clients Luxury and Lifestyle UK oversees a portfolio of UK-based luxury MICE agencies in addition to select corporate clients with headquarters in the United Kingdom who book meetings and events. These clients are important for the LL hotels as they generate high margin revenue.

He / she is responsible to create the best opportunities of revenue for LL hotels.

Within the frame and objectives provided by the management the Director Strategic Clients Luxury & Lifestyle UK holds the following missions :

• Manage a portfolio of Strategic Luxury MICE agencies in UK
• Build a high level of relationship with the key stakeholders of the Strategic clients portfolio
• Identify and develop new business opportunities
• Proactively promote all luxury and lifestyle hotels towards clients portfolio
• Communicate efficiently and regularly with LL hotels sales team and align sales actions based on Global Sales LL strategy and expectations
• Follow sales budget guidelines and plan activities accordingly
• Create & execute related sales actions to respond to LL hotels need periods
• Increase production and increase awareness of Accor luxury and lifestyle brands in the market.
• Maintain full and accurate knowledge of the competitive hotel chains monitor competitor activity and adjust strategy according to market needs and trends.
• Ensure accurate production reporting Anais (CRM) and database at all times.
• Manage a close relationship with the key stakeholders of the Accor shared services (Digital Factory Loyalty legal Global Sales PME)
• Build strong relationships with industry partners e.g. airlines / DMCs etc
• Work closely with the LL sales coordinators
• Contribute to the LL Sales team spirit and life

Qualifications

• Masters degree preferably in hospitality events management or related field
• Minimum of 10 years of relevant experience in the Luxury MICE travel industry
• Minimum 5-year experience in a similar position e.g. MICE Sales
• Negotiate with global multi-interlocutor and multi-cultural clients
• Proven experience in portfolio management of Strategic and key accounts at C-Level
• Sales and results orientated
• Proven track record of revenue growth key account management agency relationships and delivering on budgets / targets
• Capability to manage large / complex accounts
• Service provider mindset
• Strong commercial acumen analytical skills to monitor market new trends and hotel distribution developments
• Excellent communication presentation and negotiation skills
• Fluent in English
• Strong team spirit and luxe mindset
• Capability to build strong and close relationships with customers
• Contribute positively to Accors brand image embody the groups values and embrace the new LL division objectives & mindset

Additional Information

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work

No

Employment Type

Full-time

Key Skills

• Business Development
• Sales Experience
• Direct Sales
• Marketing
• SAAS
• Hotel Experience
• Management Experience
• Revenue Management
• Salesforce
• Sales Management
• Enterprise Sales
• Negotiation

Experience

years

Vacancy

1