About the Role
As Director of People & Culture, you will lead the full breadth of the People & Culture portfolio, including workforce planning, global employee relations and compliance, payroll, pensions, benefits, recruitment, learning and development, policy development, and diversity, equity & inclusion. You will set the strategic direction for the P&C team, oversee governance and compliance and financial planning across multiple jurisdictions, and partner closely with the Senior Leadership Team to ensure the department supports organisational goals.
Key Responsibilities
- Global Workforce Planning: Lead workforce modelling, resourcing strategies, and financial planning for all established roles, ensuring accurate reporting and alignment with organisational priorities.
- HR Operations & Compliance: Oversee payroll, pensions, benefits, and employee-related financial processes. Ensure compliance with employment legislation across the UK and all regional hubs, maintaining robust HR governance and data integrity.
- Employee Relations: Provide senior oversight on complex global employee relations issues, including disciplinary, grievance, and conflict resolution matters. Liaise with unions, staff committees, and external legal advisers.
- Policy Leadership: Lead policy development in line with evolving legislation and organisational needs, ensuring a strong focus on equity, diversity, and inclusion. Support negotiations with union representatives.
- Recruitment & Talent: Develop global recruitment strategy, champion inclusive and equitable hiring practices, and support managers in delivering high-quality onboarding and talent development.
- Change Management: Lead on organisational change initiatives, including restructures and major transformation projects.
- Culture, DEI & Learning: Champion a diverse and inclusive culture, oversee the learning and development strategy, and ensure an effective performance and development review cycle.
- Leadership of the P&C Team: Provide strategic direction, coaching, and leadership to the P&C team, fostering collaboration, professional growth, and high-quality service delivery.
About You
You are an accomplished HR leader with a strong record of delivering impactful people strategies in complex, international environments. You combine deep technical knowledge with the strategic capability to influence, shape, and lead across a global organisation.
Requirements
- Senior HR leadership experience: A strong track record in leading P&C functions and delivering strategic HR initiatives internationally.
- Expert knowledge of employment legislation: In-depth understanding of UK employment law and the legal frameworks of the ITF's regional hubs, with the ability to anticipate future legislative changes.
- Strong employee relations and policy expertise: Experience supporting unionised environments and developing policies that advance fairness, compliance, and inclusion.
- Financial and strategic planning capability: Experience in workforce costings, HR financial planning, and compensation and benefits strategy on a global scale.
- Change leadership skills: Proven ability to lead organisational change and support leaders and teams through transformation.
- Exceptional communication and interpersonal skills: Ability to engage confidently with stakeholders at all levels and act with discretion, professionalism, and integrity.
- Professional qualifications: Degree-level education and CIPD Level 7 (or equivalent experience); chartered status desirable.
Why Join Us?
This is an exciting opportunity to lead a global People & Culture function within a values-driven international organisation. You will shape our people strategy, strengthen our culture, and ensure we continue to be a supportive, inclusive, and high-performing workplace for staff around the world.