Director, Digital Solutions Lead

GWP; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services firm in Greater London is seeking a Digital Solutions Lead to support its public websites by ensuring content accuracy and compliance. The role demands strong leadership and project management skills to oversee digital initiatives and collaborate closely with stakeholders. Ideal candidates will have a solid background in product management, familiarity with content management systems, and excellent communication abilities. This position offers a hybrid work model and various employee benefits.

Benefits

Generous holiday policies

Health and wellbeing benefits

Paid volunteer time

Professional development support

Complimentary subscription to Headspace

Lunch allowance

Qualifications

• Experience in a product management role and working with global teams.
• Familiarity with marketing production processes and requirements.
• Strong attention to detail and superb organisational skills.

Responsibilities

• Lead a team of digital professionals in CMS administration.
• Oversee the planning and execution of digital projects.
• Act as the main contact for digital project communications.
• Implement quality control processes for digital projects.
• Stay updated on digital technologies and trends.
• Collaborate with IT departments for project alignment.
• Develop performance metrics for evaluating digital projects.

Skills

Product management experience

Project management skills

Leadership capabilities

Communication skills

Knowledge of CMS (WordPress)

Detail-oriented

Resourceful mindset

Education

Bachelor's degree or equivalent

Tools

Workfront

Airtable

Jira

Lucidchart

Visio

Job description

Why work for us

A career at Janus Henderson is more than a job; it’s about investing in a brighter future together.

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

Our Values are key to driving our success and are at the heart of everything we do:

Clients Come First – Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values and purpose align with your own we would love to hear from you!

Your opportunity

As the Digital Solutions Lead you’ll support the London digital team in keeping Janus Henderson’s public websites up to date. You’ll help ensure that content is accurate, timely and meets local regulations across different regions and languages. You’ll also assist in planning and improving website features and tools.

Success in this role requires strong leadership, exceptional communication and stakeholder management skills and a proven ability to deliver complex digital programs while acting as the subject matter expert of the CMS.

• Team Leadership – Lead a team of digital professionals responsible for CMS administration, development and support. Engage directly in problem‑solving activities, especially when projects face technical challenges or roadblocks. Work alongside the team to brainstorm solutions leveraging both your managerial perspective and technical expertise.
• Project Management – Oversee the planning, execution and delivery of digital projects which includes implementation of CMS features, upgrades and integrations. Ensure projects are completed on time, within budget and meet quality standards.
• Stakeholder Engagement – Act as the main point of contact for all digital project‑related communications. Communicate CMS capabilities, limitations and project status to stakeholders. Effectively manage stakeholder expectations and ensure consistent and clear communication across all levels of the organisation.
• Quality Assurance and Risk Management – Implement quality control processes to ensure the output meets the required standards and objectives. Identify potential risks associated with digital projects and develop mitigation strategies.
• Technology Oversight – Stay abreast of the latest digital technologies and industry trends. Make recommendations on new technologies that could enhance project outcomes or operational efficiency.
• Collaboration with IT Departments – Work closely with the IT department to ensure CMS projects align with the broader IT strategy and infrastructure. This involves coordinating technology implementations, ensuring compatibility and integration with existing systems and addressing any technical issues that arise. Foster a collaborative environment between the digital delivery team and IT team to enhance efficiency and leverage cross‑functional expertise. Actively participate in agile meetings such as daily stand‑ups, sprint planning, retrospectives and reviews.
• Performance Measurement – Develop and implement performance metrics to evaluate the success of digital projects and the productivity of the team. Use these insights to improve processes and outcomes continually.
• Change Management – Lead change management initiatives associated with digital transformation efforts. Lead adoption of new CMS features and migrations.
• Carry out other duties as assigned.

What to expect when you join our firm

• Hybrid working and reasonable accommodations
• Generous holiday policies
• Excellent health and wellbeing benefits, including corporate membership to ClassPass
• Paid volunteer time to step away from your desk and into the community
• Support to grow through professional development courses, tuition/qualification reimbursement and more
• Maternal/paternal leave benefits and family services
• Complimentary subscription to Headspace, the mindfulness app
• All employee events, including networking opportunities and social activities
• Lunch allowance for use within our subsidised onsite canteen

Must have skills

• Experience in a product management role and working with global teams.
• Strong project management skills and familiarity with agile and waterfall methodologies.
• Deep knowledge of production management technologies, timeline creation and workflow building tools (Workfront, Airtable, Jira).
• Familiarity with marketing production processes and requirements.
• Background using and administering content management systems: WordPress, etc.
• Experience using process‑mapping tools: Lucidchart, Visio.
• Aspiring leader equally comfortable working with production teams as senior leadership.
• Strong attention to detail and superb organisational skills.
• Comfortable in fast‑paced, deadline‑driven environments.
• Professional written and verbal communication skills.
• Resourceful, pragmatic and solutions‑oriented mindset.
• Ability to view conflicts and issues from multiple perspectives and keep the big picture in focus to seek resolution.

Nice to have skills

• Bachelor’s degree or equivalent.
• Proficiency in MS Office suite with emphasis on Excel and PowerPoint.

Supervisory responsibilities

• Yes

Potential for growth

• Mentoring
• Leadership development programs
• Regular training
• Career development services
• Continuing education courses

You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and JHI policies applicable for your role.

At Janus Henderson Investors we are committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don’t worry if you don’t think you tick every box – we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request, we’re happy to discuss work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process please let us know.

#LI-GL1 #LI-HYBRID

Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on company profits. Individual bonuses are determined based on company, department, team and individual performance.

Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes competitive compensation, pension/retirement plans and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here.

Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.

Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).

You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position.

Annual bonus and benefits information is consistent with the company’s policies.