Digital Programme Manager

RIBA Publishing; Harrow; Hybrid; GBP 75,000; Full time

Job summary

A global professional membership body is seeking a Digital Programme Manager to lead their digital transformation. This role involves defining governance, managing digital products, and ensuring delivery across teams. Candidates should have significant experience in digital programme delivery, budget management, and user experience. The position offers hybrid working with a competitive salary and an extensive benefits package, including a pension scheme and generous leave.

Benefits

Generous pension scheme

Life assurance

27 days annual leave plus bank holidays

Qualifications

• Significant experience in delivering digital programmes consisting of new sites, products, and applications.
• Demonstrable experience of overseeing a mixed model while being responsible for some deliverables.
• Solid knowledge of user experience, journey design, and content management best practices.

Responsibilities

• Lead the delivery of RIBA’s Phase 2 digital transformation project.
• Manage a complex multi-line budget and oversee project deliverables.
• Ensure compliance with cyber security, data protection, and GDPR requirements.

Skills

Digital programme delivery

Budget management

User experience knowledge

Supplier management

Governance communication

Tools

Jira

Azure DevOps

Visio

Figma

Job description

Be part of the vision; be part of RIBA.

RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.

Salary: c£75,000 per annum based on experience and location

Location: London/Hybrid working

Hours: 35 hours per week, full-time, 18-month FTC

About The Role

The Digital Programme Manager leads the definition, governance and delivery of RIBA’s Phase 2 digital transformation (2026–27), overseeing a portfolio of member, public and commercial digital products. The role ensures high-quality, secure and user-centred platforms are delivered on time and to value, coordinating cross-functional teams and suppliers while providing senior assurance, clear governance and measurable benefits that drive engagement, learning, awareness and income.

Main Responsibilities

• Accountable for the Phase 2 digital portfolio, setting outcomes, benefits and success measures with senior leaders and operating an effective governance model.
• Directly lead delivery of RIBA Academy, RIBA Books and RIBA Pix while overseeing and supporting a wider portfolio of digital projects across the organisation.
• Define and oversee programme plans, reporting and controls; identify and mitigate strategic and operational risks.
• Communicate programme value across all levels; manage suppliers to contract and ensure delivery quality.
• Manage a complex multi-line budget and line-manage a Digital Project Manager.
• Ensure platforms meet pan RIBA UX, user journey and content standards and comply with cyber security, data protection and GDPR requirements.

What are we looking for?

Essential

• Significant experience in delivering digital programmes consisting of new sites, products and applications.
• Demonstrable experience of working in a mixed model where you are directly responsible for some deliverables whilst also providing oversight, alignment and support to others delivering across a portfolio.
• Significant experience in working with suppliers to agree deliverables, remain on plan, address problems and hold to account for successful delivery.
• Demonstrable experience in managing complex budgets, forecasting spends and keeping within allocated values.
• Solid knowledge of user experience, journey design and content management best practice.
• Thorough understanding of digital application requirements capture development, testing and release processes.

Desirable

• Qualification or experience in product development or change methodologies (e.g. Scrum, DSDM, PRINCE2, MSP).
• Experience delivering complex programmes of work, including defining benefits and success measures.
• Confidence providing governance information and running oversight boards led by senior staff.
• Experience managing programmes of work alongside change activity, mapping dependencies and resource requirements.
• Experience using process mapping and delivery tools (e.g. Figma/Visio, Jira, Azure DevOps). Exposure to digital and e-commerce platforms, with an understanding of modern web technologies and integrations.
• Experience working in a cultural, museum or collections environment or working with equivalent digital assets.

Why Join us?

Our Benefits

RIBA offers an amazing employee benefits package which includes (a) a generous pension scheme with employer contributions (up to 12%), (b) life assurance, (c) annual leave of 27 days plus bank holidays and paid closure of 3 discretionary days between Christmas and New Year. For more details on our benefits click here.

If you would like to apply for the position, please view the full job description below (found at 'supporting documents') and submit your CV and covering letter using the form below.

Please note that applications without a covering letter will not be considered and for this position, “Work Examples” are not required.

Additionally, please ensure that you complete our Equal Opportunities Monitoring Form which will be submitted separate from your application.

Closing date: Sunday 8th February 2026

Interview date: TBC, tentatively 12th-13th of February 2026

Due to high volumes of applications, we are unable to respond to everyone, however, should you be shortlisted for interview we will be in touch. We may also close an advert earlier than the date above if we receive enough quality applications.

Please note that you must be able to demonstrate that you have the Right to Work in the UK. We are unable to proceed with any candidates who cannot show the relevant documentation so please only apply if you meet these criteria. Unfortunately, we are unable to offer visa sponsorship.

RIBA aims to be an inclusive employer, committed to building an authentic and diverse environment where all are encouraged to be themselves. We champion work/life balance and welcome requests for flexible working across our organisation. We value applications from all sections of society and appreciate divergent experience, therefore if you are excited about the role and working with us, yet your experience may not align perfectly with every single skill or competency, we encourage you to apply anyway.

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