Digital Product Manager - Credit Energy

Centrica; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading energy solutions provider seeks a Digital Product Manager to design user experiences in Credit Energy. This role focuses on product vision, backlog management, and cross-functional collaboration to enhance customer journeys. Ideal candidates will have experience in digital product management, strong communication skills, and a data-driven mindset. Embrace flexible hybrid working while contributing to a greener future in a supportive environment.

Benefits

Flexible working arrangements

Support for personal and family needs

Career growth opportunities

Qualifications

• Experience in Digital Product Management, including backlog management and user stories.
• Skilled in collaborating with product, design, and technology teams.
• Strong prioritisation and problem-solving skills.

Responsibilities

• Shape product vision, strategy, and roadmaps for Credit Energy products.
• Own and manage product backlogs and guide delivery squads.
• Drive seamless digital journeys and customer experiences.

Skills

Digital Product Management

Agile Delivery

Data-driven decision-making

Cross-functional collaboration

Communication skills

Job description

Join us, be part of more.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team :

At British Gas, our mission is to sell it and mend it.

We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.

Digital Product Manager – Credit Energy

Flexible UK Locations with FlexFirst hybrid working

Overview

We’re looking for a Digital Product Manager to design world-class user experiences across our digital products in British Gas, ensuring they meet commercial goals and customer needs.

Key accountabilities include :

• Shape product vision, strategy, and roadmaps for Credit Energy across Core and Partner products.
• Own and manage product backlogs, prioritising features and guiding delivery squads.
• Drive development of seamless digital journeys and end-to-end customer experiences.
• Collaborate with designers, engineers, analysts, and commercial teams.
• Gather and act on customer and partner feedback to improve NPS.
• Monitor product performance, manage improvements and bug fixes.
• Stay informed on market trends and share best practice.

What we’re looking for

Essential

• Experience in Digital Product Management, including backlog management, user stories, requirements, and agile delivery.
• Skilled in cross-functional collaboration with product, design, and technology teams.
• Data-driven decision-making with strong prioritisation and problem-solving skills.
• Excellent communication – able to simplify technical concepts for varied audiences.
• Solid technical understanding of web and mobile development.

Desirable

• Experience in energy or eco-tech, large organisations, and Salesforce.

Why should you apply?

We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.