Digital Content Assistant - 12-month FTC

Charlotte Tilbury Beauty; London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading beauty brand in London seeks an enthusiastic Digital Content Assistant to manage website and app content. The ideal candidate will be educated to degree level and have a strong interest in Digital and Ecommerce. The role requires excellent organizational skills and attention to detail, with opportunities for professional growth in a dynamic, hybrid work model that values diversity and employee well-being.

Benefits

25 days holiday plus bank holidays

Generous product discount

Dog-friendly work environment

Qualifications

• Strong interest in Digital and Ecommerce, focusing on content.
• Experience in Ecommerce preferred.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Support CMS activity and maintain website/app content.
• Coordinate product launch content and updates.
• Collaborate with Digital teams for innovative customer journeys.

Skills

Digital and Ecommerce interest

Organizational skills

Attention to detail

Education

Educated to degree level

Tools

CMS platforms (Contentful)

Job description

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About The Role

As Digital Content Assistant, you will play a key role in bringing Charlotte Tilbury's magic to life online. From new product campaigns and brand activations to tech-led enhancements, you'll support the delivery of compelling website and app content that excites customers and drives commercial performance. Collaborating with the Digital team, you'll help create an innovative, engaging, and inspirational customer journey across our digital platforms.

As a Digital Content Assistant you will

• Support CMS (Contentful) activity as a superuser, assisting with the creation, updates, and maintenance of website and app content
• Lead on the setup and maintenance Product Detail Pages (PDPs) and Product Listing Pages (PLPs) for new product launches and business-as-usual activations
• Work with the Digital Translation team to ensure designated site and app areas are localised for international markets
• Execute daily updates to the app home and shop pages, ensuring content is engaging, relevant, and on brand
• Collaborate with the wider Digital Content team to deliver seamless NPD product launches and seasonal offers ensuring all assets are uploaded to the CMS on time
• Support the creation of app landing pages aligned with campaign and business requirements
• Maintain and update loyalty scheme rewards and information pages, ensuring accuracy and visibility of the latest offers
• Contribute to content execution for product finder tools across the website and app
• Coordinate with trade teams on checkout content updates, ensuring the latest offers are correctly featured
• Maintain and refresh help pages (terms & conditions, privacy policy, cookies policy, FAQs) to ensure compliance and accuracy
• Assist in the moderation of user-generated content (UGC) in line with brand guidelines
• Support monthly site and app audits, ensuring content assets (imagery, copy, video) are rights-compliant and seasonally refreshed
• Collaborate with the eCommerce Trade team to help optimise content for commercial performance
• Contribute to the creation of Free Gift with Purchase marketing messaging across site and app

Who You Will Work With

• You will report into the Website and App Content Manager

About You

• Educated to degree level
• Strong interest in Digital and Ecommerce, with a focus on content
• Comfortable working in a fast-paced, continually adapting environment with multiple moving projects and targets
• Ability to prioritise tasks and manage own time is imperative
• Highly organised, with strong attention to detail
• Genuine, patient, malleable, enthusiastic, and positive attitude
• Both creative and numerical
• An innovative, limitless thinker and problem solver
• Eager to learn and values continued self-development
• Experience working in Ecommerce and with CMS platforms (Contentful) a plus

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We're a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!