Digital Associate Director

Fifty-Five; London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A dynamic consulting firm in London is seeking an experienced Associate Director with expertise in digital marketing. You will manage client relationships, lead a team, and develop consulting approaches to enhance service offerings. The ideal candidate has over 10 years of experience in digital marketing and a strong track record in managing global client projects. This role offers a flexible work environment and numerous benefits.

Benefits

Phone allowance

Private medical coverage through AXA

Transport for London travel card allowance

25 days holiday per year

Company pension plan

Company-sponsored activities

Continuous training on digital technologies

Qualifications

• 10+ years' experience in digital marketing/analytics.
• Experience in managing Global clients and projects.
• Ability to analyse needs and propose realistic solutions.

Responsibilities

• Develop and convert leads to grow the client base.
• Strengthen relationships with existing clients.
• Oversee missions for Global Clients and ensure customer satisfaction.
• Develop the consulting client portfolio by identifying new revenue opportunities.

Skills

Digital marketing

Client management

Consultative selling

Project management

Communication

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

About the Role

We are looking for an Associate Director with a strong background in digital marketing or ecommerce, to join our fast-growing consulting team based in London. You will be working with big name brands and will be responsible for overseeing the growth of these client relationships, establishing yourself as a trusted partner and understanding the direction of the client's ambition in all areas of digital.

As part of a small team, you will be responsible for growing client engagements, finding key areas of opportunity, identifying areas of long-term growth for 55 with new and existing clients, and overseeing the development of plans to deliver them. You are actively scanning the horizon within your existing clients to identify new opportunities and mitigate any risks to our relationships.

In order to be able to grow our existing accounts and win new business opportunities, you will be required to develop a deep understanding of our offering and our clients' needs. Combined with this knowledge, you will bring your significant expertise to develop our consulting approaches and our talent.

About the Company

Part of The Brandtech Group, fifty-five is a data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer acquisition and retention.

Headquartered in Paris with offices in London, Hong Kong, New York and Shanghai, fifty-five is a certified Google Partner company and was named by Deloitte as one of the fastest-growing tech firms in Europe, thanks to its unique technology approach combining talent with software and service expertise.

Responsibilities

Reporting to the Managing Director, you will be responsible for the following:

• New business: Developing and converting leads to grow 55's client base
• Achieving trusted advisor status: Strengthening the relationship and building a trusted advisory status with some of our biggest clients, whilst looking for opportunities to develop and expand on these existing relationships even further

• Quality assurance: Overseeing the direction of missions for our largest Global Clients, involving multidisciplinary teams and ensuring customer satisfaction
• Talent management: Developing the 55 team to ensure they have the range of skills required to support our missions, with particular focus on upskilling the team with the required consulting skills to support large-scale consulting programmes.
• Developing the data consulting client portfolio: Identifying new revenue and service opportunities in your client base, including but not limited to Data Strategy, Data Science, Datalake, Analytics, Media advisory & activation

Relevant Experience

Given the often cross-disciplinary nature of your missions, you should demonstrate a technical, strategic and organisational understanding of the following:

• 10+ years' experience within digital marketing/ analytics, including experience within a Consulting position managing Global clients and projects
• Pre-sales/Consultative selling: Business development for prospects, and identifying and converting upsell opportunities for new and existing customers

• Sectorial expertise: Global understanding of customer/ client data challenges and proven ability to propose solutions adapted to an industry (consumer goods, retail, travel, etc.)
• Experience in developing and scaling internal consulting capabilities, defining best practises and applying this across our key clients
• Digital expertise: Ability to analyse and optimise digital activities
• Analysis and consulting: Ability to analyse needs, propose solutions in a systematic, clear and realistic way and implement a structured approach.
• Project management in terms of planning, internal management, customer relations, deadlines respect and risk management, quality control of deliverables and profitability

Other Desired Attributes

• Excellent communication, both oral and written, able to build strong personal connections with senior clients
• Experience of managing a team

• Commercial thinker
• Good understanding of digital and data technologies
• Significant prior experience in client management in digital marketing, within structures such as large agencies, consulting firms, advertisers or pure players.

If this sounds like you, please get in touch! We look forward to meeting you.

In return, we are pleased to offer you the following benefits:

• Being part of a multicultural, dynamic and fast-growing team
• Continuous (and certified) training on the digital ecosystem and technologies (initial training for all new employees, followed by recurring training sessions)

• Phone allowance
• Private medical coverage through AXA
• Transport for London travel card allowance - covering 50% of zone 1-2 allowance
• The flexibility to work remotely for part of the week - this will continue post Covid
• 25 days holiday per year, in addition to UK bank and public holidays

• Company pension plan
• Company-sponsored sporting and social activities
• Monthly Codecademy subscription - reimbursable upon completion of chosen training path

fifty-five encourages diversity and is committed to guaranteeing equal treatment of all applications, regardless of gender, age, origin, sexual orientation, state of health or political or religious opinion.