Diagnostic Technician - Mercedes-Benz of Brooklands

Hedin Automotive London Ltd; Weybridge; On-site; GBP 30,000 - 40,000; Full time

Job summary

Mercedes-Benz of Brooklands seeks a dedicated Diagnostic Technician to join their expert team. You will be responsible for diagnosing and repairing vehicle systems to maintain the highest service standards. Successful candidates will exhibit strong problem-solving skills, relevant experience, and a commitment to superior customer service. Join a company that values innovation and professional development, offering comprehensive benefits and ongoing training opportunities.

Benefits

Competitive salary with performance-based incentives

Discounted Mercedes-Benz car scheme

25 days of annual leave plus bank holidays

Exclusive staff discounts on products and services

Life assurance coverage

Cycle to Work scheme

Comprehensive health and wellness programmes

Participation in the company pension scheme

Qualifications

• Proven experience in diagnostics role within the automotive sector.
• Proficiency with advanced diagnostic tools and automotive repair equipment.
• A valid UK driving license.

Responsibilities

• Diagnose complex electrical, electronic, and mechanical issues in vehicles.
• Collaborate with the Service Advisor team for customer communication.
• Maintain accurate records of diagnostics and repairs.

Skills

Problem-solving

Attention to detail

Customer-focused mindset

Adaptability

Education

Formal qualifications in automotive diagnostics

Tools

Advanced diagnostic tools

Automotive repair equipment

Job description

Mercedes-Benz of Brooklands is looking for a dedicated and skilled individual to join our team as a Diagnostic Technician.

About Hedin Automotive

Hedin Automotive, a partner of Mercedes-Benz, operates across several locations in the UK, including Croydon, Dartford, Brooklands, and West Bromley. We pride ourselves on delivering exceptional service and maintaining the highest standards in the automotive industry.

Role Overview

As a Diagnostic Technician at Mercedes-Benz of Brooklands, you will be responsible for diagnosing and repairing vehicle systems to the highest standards using the latest diagnostic tools. Your expertise and precision will be essential in ensuring that we uphold the distinguished level of service that customers expect from the Mercedes-Benz brand.

Key Responsibilities for a Diagnostic Technician

• Accurately diagnose complex electrical, electronic, and mechanical issues in vehicles
• Perform thorough diagnostics and utilise advanced repair techniques
• Ensure all repair and maintenance work meets the highest quality standards
• Maintain detailed and accurate records of diagnostics, repairs, and parts used
• Collaborate closely with the Service Advisor team to ensure clear communication with customers regarding diagnostics and necessary repairs
• Maintain a clean, organised, and safe workshop environment, adhering to all health and safety regulations
• Stay updated with the latest automotive technologies and diagnostic advancements
  
  

Required Qualifications And Skills For a Diagnostic Technician

• Formal qualifications in automotive diagnostics or working towards them
• Proven experience in diagnostics role within the automotive sector
• Exceptional problem-solving skills and attention to detail
• Proficiency with advanced diagnostic tools and automotive repair equipment
• A valid UK driving licence
  
  

Personal Attributes for Success

• Strong passion for the automotive industry and innovative technologies
• Reliability, responsibility, and a strong work ethic
• Customer-focused mindset with a commitment to delivering superior service
• Adaptability and eagerness to learn new diagnostic techniques
• Professional and approachable demeanour
  
  

Benefits of Joining Mercedes-Benz of Brooklands

• Competitive salary with performance-based incentives
• Discounted Mercedes-Benz car scheme
• 25 days of annual leave plus bank holidays
• Exclusive staff discounts on Mercedes-Benz products and services
• Life assurance coverage
• Retail and lifestyle discount schemes
• Cycle to Work scheme
• Significant discounts on Mercedes-Benz servicing and repairs
• Ongoing training and professional development opportunities
• Personalised Personal Development Plan (PDP)
• Comprehensive health and wellness programmes
• Participation in the company pension scheme
• An inclusive, supportive, and dynamic team environment
  
  

Application Process

If you are a detail-oriented and committed professional with a passion for automotive diagnostics and delivering high-quality service, we encourage you to apply for the Diagnostic Technician position at Mercedes-Benz of Brooklands.

Hedin Automotive values diversity and inclusivity, ensuring equal opportunities for all. Our comprehensive recruitment process involves thorough checks such as work authorisation, address verification, and criminal background checks. Apply now to seize this exciting opportunity. For more details about Hedin Automotive and to explore our current career openings, visit our website at https://www.hedinautomotive.co.uk/.