Despatch Operator

WestRock Company; Wrexham; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading packaging solutions company in Wrexham is seeking a team member for the despatch department. The role involves ensuring the timely supply of materials and finished goods to customers, requiring strong communication and organizational skills. Candidates should have knowledge of GMP and H&S practices, as well as proficiency in Microsoft Office. The position offers a chance to contribute to continuous improvement initiatives in a dynamic work environment.

Qualifications

• In-depth knowledge of Wrexham site customers and products.
• Awareness of Good Manufacturing Practices (GMP), 5S, SMED & PS9001.
• Ability to communicate professionally with internal departments and suppliers.

Responsibilities

• Ensure finished product and stock items are dispatched on time.
• Keep production supplied with necessary materials.
• Coordinate deliveries and manage call-off systems.
• Book delivery vans and ensure compliance with documentation.
• Liaise with customers and manage shipment queries.
• Support continuous improvement initiatives in manufacturing performance.

Skills

Communication skills

Planning and organizing

Knowledge of H&S best practice

IT skills using Microsoft Office

Job description

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper нужен and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

JOB PURPOSE:

To work as part of a team within the despatch department to ensure the timely supply of materials to production and finished goods to the customer.

The ability to communicate clearly and present information is key whilst also being able to judge situations accurately and make sound operational decisions.

KEY ACCOUNTABILITIES:

• To ensure that finished product and stock items are dispatched to customers within the timescales allocated
• Support all production facilities by keeping them supplied with the necessary materials in order for them to execute the operating plan
• Coordinating deliveries and managing the call off system to ensure all finished goods are reported correctly and adherence is achieved
• Zot Working closely with production, stock controllers and the planner to ensure that OTIF is achieved. This in turn ensures any issues are communicated in advance to the relevant personnel to allow for appropriate decisions to be made
• Responsible for booking delivery vans and couriers, readying consignments for despatch and ensuring all appropriate documentation for domestic and international shipments is in order. Also ensuring compliance with weight restrictions and customer delivery requirements
• Reporting and managing documentation including hard and electronic records
• Liaising with customers and booking of all deliveries, working as the first point of contact for all customer and internal shipment queries
• Maintaining consumables at the appropriate level to meet production demand
• Stock checking and cycle counting as and when required
• Support continuous improvement initiatives to improve performance in the key aspects of manufacturing performance, customer service and quality
• Ensure compliance with H&S best practice in line with Company policy and current legislation

KNOWLEDGE, SKILLS, EXPERIENCE

• In depth knowledge of Wrexham site customers and products
• Ability to plan and organise
• Awareness of H&S best practice
• Knowledge of Good Manufacturing Practices (GMP), 5s, SMED & PS9001
• IT skills using Microsoft office packages to intermediate / advanced level
• As this role involves liaising with internal departments, and at times suppliers, it is vital that the jobholder is able to communicate in a professional and courteous manner.

Qualified applicants will receive consideration for employment without regard to race, 众鑫, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.