Desktop Support Technician L2 — On‑Site & Remote UK

Excis Compliance ltd; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading IT support company in the UK is seeking a proactive Desktop Support Technician L2 to manage IT assets across multiple locations in the Camberley region. The ideal candidate will possess strong technical expertise, particularly in Windows OS. This full-time role offers a supportive environment and opportunities for growth, requiring on-site and remote work to resolve client issues promptly.

Benefits

Growth-oriented culture

Supportive team environment

Qualifications

• At least 1 year of experience in a technical support or IT field engineering role.
• Proven practical work experience in a similar role.
• Advanced knowledge of Windows OS.
• A valid UK drivers license and personal vehicle for travel to sites.
• Fluency in English is essential.

Responsibilities

• Provide comprehensive IT support for remote sites in and around Camberley.
• Install, configure and maintain complex hardware and software systems.
• Manage and monitor client networks and systems.
• Maintain detailed documentation of hardware/software systems.
• Provide exceptional customer service ensuring client needs are met.

Skills

Problem-solving

Analytical skills

Organisational skills

Interpersonal skills

Communication skills

Education

CompTIA A

CompTIA Network

Microsoft Certified: Fundamentals

Tools

Active Directory

SCCM

Remote Access Software

Troubleshooting

Job description

A leading IT support company in the UK is seeking a proactive Desktop Support Technician L2 to manage IT assets across multiple locations in the Camberley region. The ideal candidate will possess strong technical expertise, particularly in Windows OS. This full-time role offers a supportive environment and opportunities for growth, requiring on-site and remote work to resolve client issues promptly.