Desk Adjuster / Property Claims Handler

Exchange Street Executive Search; Morley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment consultancy is seeking a Desk Adjuster to manage property claims from notification to settlement. You will support policyholders, assess damages, and negotiate settlements, ensuring a smooth claims process. The ideal candidate has experience in claims management and strong customer service skills.

Qualifications

• Experience in managing domestic property claims.
• Strong communication and customer service skills.
• Ability to negotiate settlements effectively.

Responsibilities

• Manage and process domestic property claims efficiently.
• Provide exceptional customer service to policyholders.
• Investigate claims to determine liability and coverage.

Job description

Overview

As a Desk Adjuster, you will be the main point of contact for policyholders dealing with property claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements.

Responsibilities

• Manage and process domestic property claims efficiently and accurately.
• Provide exceptional customer service by guiding policyholders through the claims process.
• Investigate claims to determine liability and policy coverage.
• Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution.
• Prepare detailed and accurate claim reports.
• Negotiate settlements in line with company policies and procedures.
• Maintain comprehensive and up-to-date records of all claims handled.

Application

Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed). Job Ref: CD196. For all other vacancies, take a look at our website - (url removed).