Deputy Manager: Lead Guest Experience & Team Growth

Social Pub And Kitchen - Stonegate Group; Chester; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading hospitality group is seeking a Deputy Manager for Off The Wall in Chester. The role involves inspiring a team to deliver exceptional guest experiences, supporting the General Manager, and maintaining high service standards. Candidates should have experience in hospitality management and a passion for creating inclusive environments. The venue is located in the heart of Chester, opposite the historic Roman amphitheatre, and welcomes a diverse range of guests at any time of day or night.

Qualifications

• Experience in a managerial role, ideally in hospitality.
• Ability to foster a welcoming environment for guests.
• Proven track record of supporting team development.

Responsibilities

• Inspire and empower the team to create guest experiences.
• Support the General Manager in achieving business goals.
• Maintain high standards of service and inclusive practices.

Skills

Leadership

Motivational skills

Customer service

Job description

A leading hospitality group is seeking a Deputy Manager for Off The Wall in Chester. The role involves inspiring a team to deliver exceptional guest experiences, supporting the General Manager, and maintaining high service standards. Candidates should have experience in hospitality management and a passion for creating inclusive environments. The venue is located in the heart of Chester, opposite the historic Roman amphitheatre, and welcomes a diverse range of guests at any time of day or night.