Deputy General Manager Monday - Friday

Compass Group UK & Ireland; Greater London; On-site; GBP 42,000 - 50,000; Full time

Job summary

A leading hospitality company located in London is seeking a passionate Deputy General Manager to lead a front-of-house team. The role involves supervising staff, ensuring service excellence, and maintaining food safety standards. You will also support the training and development of team members while enhancing guest experiences. This full-time position offers competitive pay and a chance to work with a dynamic team in a rewarding environment.

Benefits

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Holiday allowance

Access to Healthcare Support App

Eye care

Great wellbeing strategy

Family friendly support

Regular social events

Responsibilities

• Supervise, motivate, and coach front-of-house teams.
• Maintain high standards of food presentation and customer care.
• Support onboarding, induction, and continuous training.
• Ensure compliance with hygiene and safety protocols.
• Resolve guest issues and gather feedback.
• Liaise with kitchen and logistics for efficient operations.

Job description

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Job Introduction

At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our people through togetherness , we give them the chance to shine and unlock their potential, and they fuel our strength and growth.

Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a Deputy General Manager to join our team in London.

Location

1 Basinghall Avenue, London EC2V 5DD

Rate of Pay

£50,000 per annum

Working Pattern

Monday - Friday, 40 hours per week, 8:00am - 16:30pm, flexibility required

Key responsibilities

• Team Leadership Supervise, motivate, and coach front-of-house teams to ensure productivity, high morale, and exceptional service delivery.
• Service Standards Maintain high standards of food presentation, speed of service, cleanliness, and customer care in line with Compass and HRP expectations.
• Training and Development Support the onboarding, induction, and continuous training of new and existing team members, promoting a culture of learning and service excellence.
• Health & Safety Ensure full compliance with food hygiene, allergen, health & safety, and risk assessment protocols on-site.
• Guest Experience Be present on the floor, resolving issues, gathering guest feedback, and fostering an atmosphere of warmth and hospitality.
• Collaboration Liaise with kitchen, logistics, and HRP partners to maintain efficient, seamless operations across the site.

What's in it for you?

Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
• Eye care
• A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders