Deputy General Manager

TGI Fridays UK; Bournemouth; On-site; GBP 28,000 - 38,000; Full time

Job summary

Join a legendary brand as Deputy General Manager at TGI Fridays in Bournemouth. You'll lead the store team, ensuring high standards and guest satisfaction while developing your career in a vibrant, fun working environment, where your passion for hospitality can truly shine.

Benefits

Guaranteed 48-hour contract

Annual incentive programme

Enhanced pension benefits

Optional Private Medical Insurance

Access to the Aspire Leadership Development Programme

Attendance at the Leadership Conference

Fast track career progression programmes

50% off food for employees and guests

Recognition for great performance

Refer a Friend scheme

Qualifications

• Experience in a leadership role within a hospitality environment.
• Strong passion for delivering exceptional guest experiences.
• Hungry to learn and adapt in a fast-paced environment.

Responsibilities

• Lead and inspire the performance of the store team.
• Oversee store operations to maintain TGI Fridays standards.
• Create a positive environment for teams and guests.

Skills

Leadership

Team Motivation

Customer Service

Sales Drive

Adaptability

Job description

We don’t need an introduction. You’ve heard of us before. Legendary Red and white stripes. Clutter filling our restaurants to the brim. A history dating back to 1965 New York City.

Tom Cruise didn’t teach himself to flair in Cocktail, we did.

The Long Island ice tea wasn’t created on it own, we created it.

Loaded potato skins..? Yep it was us!

This isn’t just a job, this is a way of life. This is family. We live and we breathe our TGI Fridays values.

In here we work hard, we want to succeed, we want to progress…and we want to party.

In here, everyday is Friday. A TGI Friday…

Being a Deputy General Manager…

Reporting into the General Manager you will be involved in aspects of store operations. Our DGMs lead our teams, maintain our standards and offer the BEST experience to our guests. You lead the Fridays Family in store today so you can learn to run your own restaurant tomorrow.

Key objectives

• To lead and inspire the performance of the store team through our TGI Fridays values.
• Overseeing aspects of the stores operation and performance. This includes, but not limited to, People, Guest, Sales, Profit, Operations, Health & Safety and Property.
• To ensure that TGI Friday’s standards are maintained and the restaurant performance delivers its targets.
• Create an environment within store where our teams and guests feel valued, loyal and are celebrated.
• Leading by example and being a cultural ambassador for TGI Fridays.
• You are the next generation of General Managers!!
  
  

About You

• You will have Pride, Passion, Personality and Protection – our TGI Fridays values! Used to drive, motivate and engage a team.
• You'll have a real passion for delighting guests, food, drinks & hospitality
• You will have hospitality leadership experience from a customer focused environment
• You will live and breathe our TGI Fridays brand and values
• Someone who is hungry to learn and develop, comfortable with an ever changing, fast paced environment
• A proven track record of driving sales within a hospitality environment
  
  

Anything is possible at Fridays and there is genuinely no better time to join our family. Start your journey with Fridays today!

Benefits

• Guaranteed 48-hour contract.
• Annual incentive programme.
• Enhanced pension benefits.
• Optional Private Medical Insurance.
• Access to the Aspire Leadership Development Programme.
• Attendance at the Leadership Conference.
• Development programmes that support and fast track career progression.
• Apprenticeship programmes available to all levels.
• Unlimited access to 50% off our food menu for each employee and up to 5 of their family and friends.
• Recognition for great performance aligned to our TGI Fridays Values.
• Great incentives for delivering great results.
• A generous Refer a Friend scheme.
• Wagestream - Track, access and manage your pay at any time.
• Hospitality action membership.
• Reward programmes, long service awards and staff recognition and incentives.
  
  

About Us

In our Fridays Family, We Celebrate People of All Stripes..

We believe diversity and inclusion are essential ingredients for a successful, happy and thriving environment, which is why we live and breath our TGI Fridays values of Pride, Passion, Personality and Protection.

Through our "Pridays" forum, we have launched an LGBTQ+ charity partnership. We hold Women In Business and Disability forums - open for all to join and be apart of. We are an equal opportunities employer.

That Fridays feeling is freedom, excitement, lightness and acceptance. Uncontrollable laughter. Time to do you. To let go. To truly be yourself. No judgement, no pressure, no worries.

And remember - "No one ever made a difference by being like everyone else." - P.T Barnum

Candidates must be over compulsory school leaving age to apply for this position.