Deputy Care Manager

Rightathomemaid; Henley-on-Thames; On-site; GBP 25,000 - 30,000; Full time

Job summary

A reputable homecare provider in Henley-on-Thames is seeking a Deputy Care Manager to support day-to-day operations and ensure high-quality care. This role involves supervising staff, maintaining compliance with regulations, and engaging with the community. Ideal candidates will have supervisory experience in the care sector and Level 3 in Health & Social Care. The position offers a competitive salary up to £30k, along with a performance-based bonus scheme and career progression opportunities.

Benefits

Performance-based bonus scheme

20 Days Holiday + Bank Holidays

Pension scheme

Clear career progression pathway

Supportive, friendly team

Blue Light Card

Qualifications

• Experience supervising or leading a team in the care sector.
• Understanding of CQC's 'Good' and 'Outstanding' standards.
• Full UK or EU/EEA driving licence and access to your own vehicle.

Responsibilities

• Support the Registered Manager in day-to-day operations and quality assurance.
• Supervise, mentor, and train Care Assistants.
• Participate in the recruitment and induction of care staff.
• Build relationships with community groups and local services.

Skills

Customer service skills

Communication skills

Interpersonal skills

Good computer skills

Organisational skills

Time management

Education

Level 3 in Health & Social Care

Tools

MS Office

Job description

It takes a truly special person, with the right personality and a passion for making a real difference, to work for Right at Home Maidenhead

Right at Home Maidenhead provide premium quality homecare to adults with physical and learning disabilities and the elderly. We have built up a first‑class reputation world‑wide and are recognised as one of the top industry leaders in the UK.

A new and exciting opportunity has become available to join our fantastic team as our Deputy Care Manager. We are looking for a highly experienced and enthusiastic professional who is keen to take on a stimulating role that will support us in shaping the future of our award‑winning business.

We offer:

• Competitive salary – Up to £30k
• Performance‑based bonus scheme
• 20 Days Holiday + Bank Holidays (28 in total)
• Pension scheme
• Clear career progression pathway
• Supportive, friendly and professional team
• Blue Light Card

Main Duties and Responsibilities;

This role will see you balancing operational care leadership with a little bit of community engagement. Your responsibilities will include:

Deputy Care Manager Duties

Support the Registered Manager in day‑to‑day operations and quality assurance.

Help ensure compliance with CQC regulations and support inspections.

Supervise, mentor, and train Care Assistants to maintain our high standards.

Assist in scheduling and cover care calls when needed, including on‑call duties (every other weekend).

Participate in the recruitment, induction, and retention of care staff.

Evaluate and allocate workload for the care team efficiently.

Promote adherence to policies, procedures, and best practices.

Build relationships with community groups, venues, charities, and local services.

Raise awareness of Right at Home’s services through local engagement.

Collaborate with the Care Manager and Business Owner on marketing initiatives.

Skills and Attributes:

• Has the desire to make a real difference and greatly improve an already well‑established business
• Excellent customer service, communication and interpersonal skills
• Good computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledge
• Self‑motivated and flexible
• Extremely well organised, excellent planning and prioritising ability with high attention to detail
• Ability to establish and maintain effective professional working relationships
• Strong administration skills and ability to manage multiple work loads

What we’re looking for:

Level 3 (or working towards) in Health & Social Care.

Experience supervising or leading a team in the care sector.

Understanding of CQC’s ‘Good’ and ‘Outstanding’ standards.

Strong organisational,екті-time management and communication skills.

Confident working independently and within a team.

Comfortable using IT and administrative tools.

Creativity and enthusiasm for building community connections.

Experience in outreach, events or customer‑facing roles is a plus.

Full UK or EU/EEA driving licence and access to your own vehicle.

Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics.