Dental Field Service Engineer

Smart Search Technical Ltd; Birchington; On-site; GBP 36,000 - 42,000; Full time

Job summary

A specialist recruitment company is seeking a Senior Dental Field Engineer to deliver exceptional service and support for dental equipment across the Southwest of the UK. The ideal candidate will have a strong technical background, experience in field service engineering, and excellent problem-solving skills. This full-time, permanent role offers a salary range of £36,000 - £42,000, alongside benefits like a company van and tools. Join this growing team and make an impact in the dental sector.

Benefits

Company van

All necessary tools

Structured schedule

25 days holiday + Bank Holidays

Qualifications

• Experience as a Field Service Engineer, preferably in the dental sector.
• Strong technical background and problem-solving skills.
• Ability to maintain client relationships and deliver excellent customer service.

Responsibilities

• Diagnose faults and carry out servicing and repairs.
• Provide technical support to clients and colleagues.
• Maintain a well-stocked company vehicle and tools.
• Assist with staff training and mentoring apprentices.

Skills

Field Service Engineering

Technical Support

Client Relationship Management

Problem-Solving

Communication Skills

Tools

Dental Equipment

Service Tools

Job description

Senior Dental Field Engineer
Location: Southwest, UK
Salary: £36,000 - £42,000 (dependent on experience and skill set)
Working Hours: 8:30 AM - 5:30 PM
Employment Type: Full-Time, Permanent (5 Days a Week)
Holiday: 25 Days + Bank Holidays

Are you an experienced Field Service Engineer with expertise in dental equipment? We're looking for a skilled professional with a strong technical background to join our team, delivering exceptional service and support to clients across the Southwest. This role offers a company van, all necessary tools, and a well-structured schedule managed by our office team to ensure efficiency and consistency.

Key Responsibilities

• Installations & Repairs: Diagnose faults, carry out servicing, complete repairs, and provide technical support to clients and colleagues.
• Customer Support & Issue Resolution: Offer excellent service, address concerns efficiently, and maintain strong client relationships.
• Communication & Reporting: Provide timely feedback to the office, ensuring seamless coordination and record-keeping.
• Equipment & Vehicle Management: Maintain a well‑stocked company vehicle, ensure tools are in top condition, and present a professional image on‑site.
• Training & Development: Support team members by assisting with staff training and mentoring apprentices.
• Workshop Tasks: Repair and refurbish dental equipment, ensuring high standards of quality and reliability.
• Efficiency & Productivity: Aim for high first‑time fix rates, reducing repeat visits and maximizing service effectiveness.
• Business Growth & Representation: Act as a brand ambassador, promoting the company positively and contributing to its expansion.
• Proactive Planning: Identify future service needs, optimize scheduled visits, and take a forward‑thinking approach to engineering solutions.

Smart Search Technical is a specialist recruitment company operating in technical engineering sectors across the UK & beyond. Founded in 2024, our mission is to simplify the recruitment process for both job seekers and employers, leveraging our extensive knowledge, connections and experience.

By applying for this position, you consent to be contacted by our organisation if your qualifications align with the requirements for any role we represent.