Delivery Optimisation Manager

BGL Insurance; Peterborough; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading insurance firm is looking for a Delivery Optimisation Manager to drive process improvements across operations. The role focuses on governance, planning, and delivery controls. Ideal candidates will have strong skills in Agile principles, stakeholder management, and problem-solving. This position offers an opportunity to work in a dynamic environment with diverse teams committed to continuous improvement.

Qualifications

• Solid understanding of Agile principles and how Atlassian tools support.
• Excellent communication and stakeholder management skills, with the ability to drive change across diverse teams.
• Demonstrated ability to identify process gaps and implement improvements at scale.

Responsibilities

• Provide structured support across a complex portfolio.
• Lead continuous improvement of operations tools.
• Create and maintain high-quality delivery reporting and assurance.

Skills

Understanding of Agile principles

Excellent communication

Stakeholder management

Problem-solving skills

Analytical skills

Tools

Atlassian tools

Job description

Delivery Optimisation Manager
Location: Peterborough or London

Curious about what’s next?
So are we. Join Compare the Market and help make financial decision-making a breeze for millions.

At Compare the Market, we’re a purpose-driven business powered by tech and AI. We’re building high-performing, results-driven teams with the skills, mindset, and ambition to deliver outcomes at pace. Every role here plays a part in driving our mission forward, and we create an environment where you can bring your authentic self, grow a truly characterful career, and see the direct impact of your work on the lives of our customers.

About the role

We are hiring for Delivery Optimisation Managers!

These roles are responsible for driving process improvements and problem solving across internal operations, with a strong focus on delivery operations. Working across a broad range of teams, the role supports the planning, execution, and assurance of strategic delivery through effective operational processes and continuous improvement.

We’ve carved a meerkat-shaped niche and we’re looking for ambitious, curious thinkers who thrive in a fast-moving, high-impact environment. If you love accountability, embrace challenge, and want to make a real difference, you’ll fit right in.

What you’ll be doing:

• Provide structured support across a complex portfolio, ensuring governance, planning, and delivery controls are in place.
• Lead continuous improvement of operations tools, and ways of working to build delivery capability and consistency.
• Create and maintain high-quality delivery reporting and assurance, providing clear visibility of progress, risks, and performance.
• Partner with delivery leads to resolve resource gaps, prioritise demand, and align with emerging portfolio needs.
• Develop robust delivery performance metrics and KPIs to provide analysis and actionable insight to improve delivery performance.
• Develop and embed operational processes and governance frameworks to drive consistency, efficiency, and effective delivery control.

What we’re looking for:

• Solid understanding of Agile principles and how Atlassian tools support.
• Excellent communication and stakeholder management skills, with the ability to drive change across diverse teams.
• Demonstrated ability to identify process gaps and implement improvements at scale.
• Ability to analyse business processes and translate them into solutions that drive efficiency and transparency.
• Confident problem solver with a systems-thinking mindset.
• Comfortable working with ambiguity and translating complex needs into practical solutions.
• Strategic thinker with the ability to align tools and processes to business goals.

Why Compare the Market?

We’re a business built for pace and performance. Here, you’ll be encouraged to think differently, act boldly, and deliver brilliantly in a culture that values results and rewards progress.

We believe diverse teams make better decisions, and we’re committed to creating an inclusive workplace where everyone feels empowered to grow, contribute, and thrive.

If you’re ready to stretch yourself, raise the bar, and grow with a team that’s serious about performance, innovation, and purpose, we’d love to hear from you.

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