Delivery Driver

Ocado; Oxford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading delivery service provider in the UK is seeking Customer Service Team Members to deliver high-quality products efficiently. This role involves working outdoors in all weather, using technology for route planning, and maintaining customer communication. Candidates must have a full UK or EU driving licence and a minimum of 6 months driving experience. The position offers competitive hourly rates, paid breaks, and various perks for employees.

Benefits

Company pension up to 7% matched

Enhanced digital health and wellbeing service

Discounts on high street shopping

Life insurance from day one

15% off weekly shop with Ocado.com

Qualifications

• Full UK or EU driving licence required.
• Minimum of 6 months driving experience needed.
• Must have no driving disqualifications in the past 5 years.

Responsibilities

• Deliver top quality products on time as part of the Customer Service Team.
• Work on the road in all weather conditions while maintaining service standards.
• Use technology to plan routes and load vans.
• Communicate effectively with customers and colleagues.

Skills

Good communication skills

Driving experience

Job description

Overview

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It’s our mission to provide an outstanding customer experience. Our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, and you’ll never have to fight over the radio station. You can sing along as loud as you like. We use our automated technology to pre-plan your route and pre-load your van. Everyone likes their groceries at different times, so working patterns involve evenings and weekends in addition to weekdays. In addition to base pay, you will receive premiums that will increase your average hourly earnings to £13.25 per hour, with enhanced overtime to further increase earnings. All breaks are paid, meaning for every minute at work you get paid. Shifts will vary and more information is included below to help you understand what that might look like.

We offer a range of perks you can tailor to your lifestyle, including a company pension, health and wellbeing services, discounts, life insurance, and more. We also support career progression, with many internal opportunities.

Responsibilities

• Deliver top quality products on time and in an efficient manner as part of the Customer Service Team.
• Work on the road in all weather conditions while maintaining safety and service standards.
• Use available technology to plan routes and load vans.
• Be customer-facing and communicate effectively with customers and colleagues.

Requirements

• Driving Licence Requirements: Full UK or EU driving licence.
• Minimum of 6 months driving experience (12 months desirable).
• Maximum of 6 penalty points.
• No driving disqualifications in the past 5 years.
• Some deliveries involve handling alcohol products; must be over 18 to apply.
• Good communication skills are essential for a customer-facing role.

Pay, Hours and Benefits

• Pay Structure: lunar pay – paid every 4 weeks on a monthly schedule.
• Hourly Pay Rates: Monday to Saturday (Basic Rate) £12.78; Evening Premium (from 6pm) £1.12; Sunday Day Premium £1.28; Sunday Evening Premium £2.51.
• Overtime: Monday to Saturday (Day Shift) £15.98; Evening Shift £17.38.
• Shifts: AM & PM; 5 days out of 7; 40 hours per week including paid breaks.
• Evenings and weekends working patterns; breaks are paid.
• Perks: Company pension up to 7% matched after 3 months; enhanced digital health and wellbeing service; discounts on high street shopping, entertainment and restaurants; life insurance from day one; 15% off weekly shop with Ocado.com; additional voluntary benefits (dental and travel insurance) at discounted prices; opportunities for progression with internal hiring.

How to Apply

To apply, fill in an online application—no CV is needed. Our recruitment team will contact you to conduct an Online Licence Check and Right to Work Checks. You will be invited to tour the site and meet the team for a Q&A session as part of a light-touch interview. A Disclosure Barring System (DBS) check will be completed. Once all checks are completed, you will be offered the role and begin your career with Ocado Logistics.

Contract and Additional Information

• Contract Type: Permanent
• Contract Hours: 40 hours (including paid breaks)
• Contracted days: You will be required to work any 5 days out of 7, with 8 hour shifts; further information provided during pre-boarding.
• Shifts: AM & PM; start as early as 05:30 and finish as late as 12:00.
• Please check your commute time prior to applying.
• We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals.

We will also run a DBS check as part of the recruitment process.