Deal Desk Analyst

Story Terrace Inc.; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading proptech company in London is looking for a Deal Desk Analyst to manage and optimize deal processes. This role involves working closely with Sales, Customer Success, and Finance, ensuring effective pricing and compliance. The ideal candidate has experience in Revenue Operations within a B2B SaaS environment, strong analytical skills, and the ability to handle multiple projects under tight deadlines. Benefits include a competitive compensation package and a flexible working environment.

Benefits

Competitive compensation package

25 days annual holiday

Flexible working environment

Private health care

Enhanced parental leave

Life insurance

Employee assistance program

Company volunteering day

Learning management system

Referral bonus

Season ticket loan

Pension scheme

Qualifications

• Proven experience in Revenue Operations or Deal Desk within a B2B SaaS environment.
• Experience with managing deal desk or bid management processes.
• Familiarity with sales and contract management systems.

Responsibilities

• Partner with Sales and Customer Success during negotiations.
• Review pricing and commercial terms alignment.
• Streamline deal desk operations and improve collaboration.
• Manage deal desk process ensuring timely approvals.
• Lead bid management processes across departments.
• Oversee contract validation workflows for pricing accuracy.
• Manage commercial procurement such as G-Cloud.
• Maintain contract management practices ensuring transparency.

Skills

Strong understanding of B2B SaaS sales cycles

Excellent attention to detail

Clear communication skills

Ability to balance creativity with risk management

Highly organised with proactive mindset

Comfortable managing multiple projects

Tools

Salesforce

Juro

Job description

At Plentific, we’re redefining property management in real time. Our mission is to lead real estate through the transformative journey into “The World of Now,” enabling us to empower property professionals through our innovative, cloud‑based platform.

We harness cutting‑edge technology and data‑driven insights to streamline operations for landlords, letting agents, and property managers—enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real‑time workflows that transform traditional property management into a dynamic, digital experience.

Backed by a world‑class group of investors—including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global—Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we’re continually expanding our reach and impact.

We’re looking for forward‑thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you’re excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific.

The Role

As a Deal Desk Analyst, you will be at the heart of our commercial execution, ensuring that all deals, contracts, and procurement processes are managed with rigour, speed, and strategic oversight. Sitting within the RevOps team, you will partner closely with Sales, Customer Success, Legal, and Finance to streamline how we price, structure, and close deals.

You will own the end‑to‑end deal desk function, including proposal validation, contract sign‑off, bid management, and procurement channel operations (e.g., G‑Cloud, SHED). This role is critical in balancing operational efficiency with commercial excellence - helping us win the right deals, faster.

This is a high‑visibility, cross‑functional role that combines commercial acumen, process ownership, and strategic execution.

Responsibilities

• Act as a trusted partner to Sales and Customer Success teams during proposals, renewals, tenders, and complex deal negotiations
• Review and validate pricing, discounting, and commercial terms to ensure alignment with company policies and commercial strategy
• Identify opportunities to automate and streamline deal desk operations and improve collaboration across teams
• Own the deal desk process from intake to sign‑off, ensuring timely approvals and governance adherence
• Lead bid management processes, coordinating inputs across departments to submit high‑quality and compliant tenders
• Oversee contract validation workflows, ensuring pricing accuracy, proper structuring, and compliance with internal guidelines
• Manage commercial procurement channels such as G‑Cloud and SHED, ensuring accurate listings and submission requirements are met
• Maintain and improve contract management practices, enabling transparency, speed, and alignment across teams

Skills

• Strong understanding of B2B SaaS sales cycles, pricing strategies, and contract structures
• Excellent attention to detail and a strong grasp of commercial terms and deal governance
• Clear communicator with the ability to influence stakeholders across Sales, Legal, and Finance
• Ability to balance commercial creativity with risk management and operational discipline
• Highly organised, with a proactive mindset and a bias for simplification and automation
• Comfortable managing multiple deals and projects in parallel, often under tight deadlines

Experience and Qualifications

• Proven experience in a Revenue Operations, Deal Desk, Commercial Operations or similar role within a B2B SaaS environment
• Track record of owning deal desk or bid management processes, including contract and pricing review
• Familiarity with sales systems, contract management systems (eg, Juro) and CRMs (e.g., Salesforce), as well as procurement frameworks (e.g., G‑Cloud, SHED)
• Experience working with cross‑functional teams across Sales, Customer Success, Finance, and Legal
• Desired but not essential: Experience with tendering in public sector or regulated procurement channels
• Desired but not essential: Experience implementing contract lifecycle management (CLM) tools or pricing automation solutions

Benefits

As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here’s what we offer:

• A competitive compensation package
• 25 days annual holiday
• Flexible working environment including the option to work abroad
• Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP
• Enhanced parental leave
• Life insurance (4x salary)
• Employee assistance program
• Company volunteering day and charity salary sacrifice scheme
• Learning management system powered by Udemy
• Referral bonus and charity donation if someone you introduce joins the company
• Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs
• Pension scheme
• Work abroad scheme
• Company-sponsored lunches, dinners and social gatherings
• Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.