Day Concierge

Rendall & Rittner; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Rendall & Rittner is seeking a dedicated Concierge to provide outstanding service within a prestigious residential development in Greenwich. The role focuses on customer satisfaction, team support, and effective management of feedback to enhance resident experiences. Join an award-winning company offering career development and exclusive perks.

Benefits

Fully funded training programmes

Exclusive savings on entertainment and travel

Competitive salary and discretionary bonuses

Team Uniform

Pension scheme enrolment

EAP for family, health, and work matters

Qualifications

• Experience in customer service and team environments.
• Capable of managing complaints and feedback effectively.
• Strong interpersonal skills for building relationships.

Responsibilities

• Create a safe and positive environment for residents and guests.
• Engage and inspire the team while managing day-to-day operations.
• Act as the primary contact for all resident queries.

Skills

Customer Service

Team Management

Leadership

Communication

Problem Solving

Job description

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Rendall & Rittner are an established, award winning and accredited, Residential Leasehold Property Management company, delivering outstanding management to our clients and lessees nationwide.

Rendall & Rittner is a place where hard work is acknowledged and rewarded, where development is nurtured and supported, where values are never compromised and where success is celebrated.

Every great Rendall & Rittner experience needs great people!

Your working environment?

This role will be based at a residential development located in Greenwich. This is a work alone role and the site benefits from excellent transport links via tube and bus. North Greenwich is the nearest tube station to the development.

What makes a successful Concierge at Rendall & Rittner?

• you’ll be a leader who cares passionately about creating a positive and most importantly a safe environment for residents, guests, and your team.
• you’ll be a true expert in customer service, who uses this to lead, engage and inspire others.
• you’re always looking for opportunities to drive the performance of the development.
• you know how to deal effectively with feedback, in the moment. Acting as the main point of contact for all queries.
• your team matters to you, so you support them, working together, building strong working relationships with residents, guests, and external contractors, ultimately supporting a strong unified working environment.
• you’ll already have some brilliant experiences behind you in relation to delivering great customer service, managing complaints, working safely, and working in a team environment.

Working with Rendall & Rittner is more than a job, it’s a career!

As a Concierge at Rendall and Rittner, you’ll receive

• Support with your career development aspirations offering fully funded training programmes
• Exclusive savings on entertainment, travel, shopping, restaurants and health and fitness
• Competitive salary and Discretionary Bonuses
• Team Uniform*
• Enrolment into the Rendall & Rittner Pension scheme
• EAP to support on matters such as Family, Health, Money, and Work
  .………………and so much more!