Data Support Officer

NHS; Preston; On-site; GBP 24,000 - 27,000; Full time

Job summary

A regional health organization is seeking a Data Support Officer to provide administrative and IT support. The role involves managing databases, supporting recruitment, and ensuring efficient operations within the department. Proficiency in Microsoft Office is required, and the position offers flexible working patterns to promote a positive work/life balance.

Qualifications

• Experience in a customer-facing role.
• Working individually and as part of a team.
• Excellent administrative skills.

Responsibilities

• Provide customer-focused systems, IT, clerical, and administrative support.
• Schedule and manage meetings, take minutes, and provide general administrative support.
• Troubleshoot hardware and software issues and assist with office equipment maintenance.
• Maintain databases and create dashboards in Microsoft Excel.

Skills

Clear written and verbal communication

Courteous interaction with colleagues and stakeholders

Ability to prioritise and organise own workload

Education

Numeracy and literacy qualifications (GCSE/A Level)

NVQ 3 in Business Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Microsoft PowerPoint

Microsoft SharePoint

Job description

Overview

Job summary: Lancashire & South Cumbria NHS Foundation Trust (LSCFT) is a specialist mental health and community NHS Foundation Trust. We are recruiting a Data Support Officer, on a permanent basis, to join the Estates & Facilities team based at Guild Park.

To provide customer-focused systems, IT, clerical, and administrative support to the Estates and Facilities Directorate, and secretarial support to the Senior Management Team. The post holder will assist in supervising clerical activities and tasks, ensuring that Estates and Facilities-related work and functions are supported effectively.

Main duties

The successful candidate will work as part of a team but also use initiative, meet deadlines, and prioritise tasks for themselves and the team. They will produce work of a high standard with attention to detail. Key responsibilities include scheduling and managing meetings, taking and distributing meeting minutes, and providing general administrative support.

Responsibilities also include troubleshooting hardware and software issues, assisting with setup and maintenance of office equipment, and providing support for software and hardware problems.

The position involves data entry, maintaining databases, and creating and managing dashboards in Microsoft Excel to support the Information, Knowledge Management & Data Officer. The role includes developing and maintaining the department\'s intranet systems. The post holder will work closely with the Systems Development Officer to drive continuous improvement for the department and should be proficient with the Microsoft suite, including Word, Excel, Access, Outlook, PowerPoint, Teams and SharePoint.

The Data Support Officer will also support the recruitment process, manage payroll information, and ensure the smooth operation of the department by coordinating with different departments and team members.

About us

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across the area. Specialist provision includes inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care. The Trust also provides physical health and well-being services in the community with partners in Lancashire, Cumbria and Sefton.

The Trust encourages flexible working and a positive work/life balance. Flexible patterns such as term time, part time, compressed hours, flexi-time and career breaks are considered. Applicants should indicate any flexible working requests on the application and discuss at interview.

Details

Date posted: 16 September 2025

Pay scheme: Agenda for Change

Band: Band 3

Salary: £24,937 to £26,598 per year pro rata

Contract: Permanent

Working pattern: Full-time, Part-time

Location: Guild Park, Goosnargh, Preston, PR3 2JH

Job responsibilities

Please see the attached job description and person specification for more information about this role.

Person Specification

Qualifications

• Numeracy and literacy qualifications (GCSE/A Level)
• NVQ 3 in Business Administration

Knowledge

• Knowledge of Microsoft Office packages (2013 onwards) including Word, Excel, Access, Outlook, PowerPoint and SharePoint
• General office procedures (e.g., filing)

Experience

• Experience in a customer-facing role
• Working individually and as part of a team
• Excellent administrative skills

Skills

• Clear written and verbal communication
• Courteous interaction with colleagues and stakeholders
• Ability to prioritise and organise own workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a DBS disclosure.