Data and Insight Analyst

Warwick Students' Union; Coventry; Hybrid; GBP 37,000 - 44,000; Full time

Job summary

An innovative student union in Coventry is seeking a Data & Insight Analyst to enhance the student experience through evidence-based research. The role requires experience in qualitative and quantitative methods, stakeholder management, and a passion for student engagement. This full-time position offers a salary ranging from £37,682 to £43,429 per annum, and includes remote work flexibility. Ideal candidates will possess strong analytical and project management skills. Exciting benefits and growth opportunities are included.

Benefits

22 days holiday

Contributory pension scheme

Wellbeing programme

Cycle to work scheme

Qualifications

• Degree or equivalent level of education.
• Minimum of 18 months’ experience in data insight or market research.
• Excellent knowledge of research methodologies.

Responsibilities

• Design and implement qualitative and quantitative market research.
• Coordinate and deliver analysis projects throughout the academic year.
• Perform detailed analysis of membership insight to aid strategy development.

Skills

Qualitative and quantitative research techniques

Data analysis

Project management

Stakeholder management

Effective report-writing

Education

Degree or equivalent

Tools

Microsoft 365

Job description

Warwick SU is looking for a Data & Insight Analyst to deliver and report on a programme of research that will help us understand our students and how we can contribute to giving them the best university experience possible.

We want to put evidence, data, and insight at the heart of improving the student experience by engaging and listening to student needs.

We are looking for a talented researcher who is passionate about student-led insight and unlocking the value from data to deliver meaningful change.

What’s on offer

Salary: From £37,682 to £43,429 per annum, plus excellent benefits including holidays and a contributory pension scheme.

Hours: Full-time 35 hours per week. Some evening or weekend work will be required from time to time and will be agreed in advance.

Location: 2 days per week working from home, 3 days per week from Warwick Students’ Union, Gibbet Hill Road, Coventry, CV4 7AL. This will be subject to change depending on needs of the business. Occasional off-site working is required.

Closing Date: Friday, 20 February 2026 at 15:00

Interview Date: TBC

Benefits: 22 days holiday plus no less than a total of 18 days at Christmas, Easter, New Year, May Day, Spring and Late Summer bank holidays or days in lieu thereof, a dedicated wellbeing programme, cycle to work scheme, employee assistance programme, substantial pension scheme and salary extras.

Who are we?

Part business, part charity, part membership body, Warwick Students’ Union is a vibrant place to work. An independent organisation in our own right, we’re professionally run, but different. Our talented teams support elected student leaders to make change, improve lives and fulfil potential; we empower them to make all this happen.

Warwick Students’ Union is one of more than 550 students’ unions across the country. And with more than 25,000 members, over 250 societies, 70 sports clubs, hundreds of elected representatives, a huge range of services and a bold strategy, we’re one of the most exciting.

What’s the role?

This role puts insight at the heart of everything Warwick SU does, leading smart, inclusive research that amplifies student voices and shapes strategy, campaigns and decision-making. You’ll design and deliver impactful qualitative and quantitative research, turn complex data into clear, compelling stories, and be the go-to expert on student engagement and behaviour. Working closely with Officers, staff and University partners, you’ll ensure evidence genuinely drives better experiences for students.

Key Responsibilities: Research and Insight

• Responsible for designing and implementing qualitative and quantitative market research across WSU’s membership base and stakeholder range.
• Working with departments to create an annual cycle of research to support strategic plans.
• Apply a range of research techniques to gather relevant information, including document analysis, surveys, case studies, focus groups and interviews (face-to-face, and online).
• Co-ordinate and deliver key research and analysis projects across the academic year, in particular SU-relevant analysis of the National Student Survey and the Warwick Student Survey in line with organisational priorities.
• Become a trusted expert within Warwick SU on research and analysis into all forms of engagement at the SU.
• Support Warwick SU’s student leadership team to help navigate evidence-led campaign and influencing work to relevant stakeholders.

Analysis and Reporting

• Perform detailed analysis of membership insight to continue development of WSU’s strategy.
• Statistically analyse data, checking for accuracy and identifying themes: compile into accessible formats for departmental reference.
• Prepare, present, and disseminate results in the most appropriate way for the data/audience. This could include, but is not limited to, verbal presentations, written reports, workshops and case studies.

Essential Criteria

• Degree or equivalent level of education
• Excellent knowledge of qualitative and quantitative research techniques
• Excellent knowledge of best practice with regards to market research methodologies
• A minimum of 18 months’ experience of working within a data insight or market research role or project
• Experience of designing and delivering some of the following: surveys, focus groups, interviews, workshops or other relevant research and consultation activities.
• Data gathering and data analysis; ability to pull out key insights and findings
• Experience of managing stakeholder relationships
• Demonstrable skills in project management, planning and organisation
• Ability to work on own initiative
• Trust and confidentiality
• Planning and organisational skills
• Creativity in problem-solving
• Strong IT skills: knowledge of the Microsoft 365 packages
• Teamwork skills including cooperation and collaboration
• Effective report-writing and presentation skills
• Dependable and reliable
• Knowledge and commitment to Equal Opportunities
• Commitment to the principles of equality and diversity
• Commitment to continuous professional development

Why apply?

The precise opposite of corporate, we’re progressive, passionate individuals striving to make an impact in unconventional workplaces. In exchange for your enthusiasm and experience, we offer a competitive salary within the non-profit sector, a contributory defined contribution pension scheme, and excellent holiday entitlement.

We are committed to equal opportunities for all. We welcome applications from people regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status. We aim to foster diverse and inclusive working environments and are actively seeking individuals who share our values. Whoever you are, we’d love to hear from you.

Any queries, please [e-mail].

Job Description & Person Specification

JOB TITLE: Data & Insight Analyst (2-Year Fixed-Term Contract)

RESPONSIBLE TO: Communications and Marketing Director

RESPONSIBLE FOR: N/A

ABOUT THE ROLE:We want to put evidence, data, and insight at the heart of improving the student experience by engaging and listening to student needs and ensuring that Warwick SU is data-driven and making evidence-based decisions for the benefit of our members.

We are looking for a talented researcher who is passionate about student-led insight and unlocking the value from internal and external data sources. We are super excited to develop capacity within this area to take our insight capability to the next level and change how we work.

MAIN PURPOSE FOR JOB: This role will develop and lead the implementation of WSU’s research and insight strategy and activities, providing insightful market research for use across all departments, analysing and presenting findings, and making recommendations for action.

WORKS CLOSELY WITH: Members of the Communications & Marketing department, Student Officers, Senior Managers/Directors, Department Managers, University Research Team, Membership System Provider, and External organisations.

MAIN RESPONSIBILITIES

• Responsible for designing and implementing qualitative and quantitative market research across WSU’s membership base and stakeholder range.
• Working with departments to create an annual cycle of research to support strategic plans.
• Apply a range of research techniques to gather relevant information, including document analysis, surveys, case studies, focus groups and interviews (face-to-face, and online).
• To ensure the development of research systems and procedures which make engagement for students easier and more effective.
• Develop predictive models/segmentations using statistical methodologies and techniques to solve issues such as targeting, to support a direct marketing programme.
• Identify new opportunities in the areas of members’ engagement and retention.
• Mine data that is already held on levels of member engagement. For example, social media analytics, Google analytics, and membership management information around areas such as voting, ticket sales, etc.
• Gather data/insight from a range of third parties to help build a picture of what different groups of students would like from the SU.
• Identify any new direct data/insight that could be useful.
• Design questionnaires, focus groups and topic guides.
• Undertake the facilitation of small focus groups if required.
• Become a trusted expert within Warwick SU on research and analysis on all forms of engagement at the SU.
• Support Warwick SU’s student leadership team to help navigate evidence-led campaign and influencing work to relevant stakeholders.
• Support and guide our Full-Time and Part-Time Officers to engage with student-led research and maintain robust systems and processes for capturing and analysing datasets relating to the student experience.
• Co-ordinate and deliver key research and analysis projects across the academic year, in particular, SU-relevant analysis of the National Student Survey and the Student Feedback Survey in line with organisational priorities.
• Support Officers so they have appropriate information to engage effectively with decision-makers.
• To foster excellent working relationships with external bodies and University members of staff.
• Work in partnership with the University of Warwick to incorporate student-focused research, consultation and co-creation activities into projects at the University to support the student experience.
• Be mindful of a coordinated, ethical and legal approach to research when engaging with student members.

Analysis and Reporting

• Perform detailed analysis of membership insight to aid the development of WSU’s strategy.
• Statistically analyse data, checking for accuracy and identifying themes: compile into accessible formats for departmental reference.
• Prepare, present, and disseminate results in the most appropriate way for the data/audience. This could include, but is not limited to, verbal presentations, written reports, workshops and case studies.
• Offer research-based briefings and advice, which may involve support for others with writing action plans.
• Work with Communications and Marketing colleagues to ensure key outcomes from research activities are fed back to students in an appropriate and timely manner.
• Produce briefings for Officers and staff across the organisation on relevant research findings and support them to incorporate these in work.
• Any other duties, in line with the job description that may reasonably be required from time to time.

EXPECTED STANDARDS

• Undertake best practice in market research methodologies and practice/operate in-line with the market research society guidelines.
• Keep up to date with professional practice in this area. Undertake training as required to keep up to date.
• Data is accurate, up to date, in the required format and gathered/stored in line with the Data Protection Act 2018 and good practice.
• Excellent team working abilities and interpersonal skills.
• Projects are managed within budget.
• Continually seek ways of improving Warwick SU’s research and insight approach.
• Information is timely, accurate, engaging, and meaningful.
• To represent the Union, projecting a professional and consistent image.
• To foster mutually beneficial professional relationships.
• Line manager is fully appraised of all key issues on a timely and accurate basis.
• Maximise interdepartmental cooperation.
• To commit to reducing the Students’ Union’s environmental impact, and promote environmental and ethical good practice.

PERSON SPECIFICATION

ESSENTIAL CRITERIA

Qualifications and Knowledge

• Degree or equivalent level of education
• Excellent knowledge of qualitative and quantitative research techniques
• Excellent knowledge of best practice with regards to market research methodologies

Experience

• A minimum of 18 months’ experience of working within a data insight or market research role or project.
• Experience of designing and delivering some of the following: surveys, focus groups, interviews, workshops or other relevant research and consultation activities.
• Data gathering and data analysis; ability to pull out key insights and findings.
• Experience of managing stakeholder relationships.

Competency

• Demonstrable skills in project management, planning and organisation
• Ability to work on own initiative
• Trust and confidentiality
• Planning and organisational skills
• Creativity in problem-solving
• Analytical ability: qualitative and quantitative
• Strong IT skills: knowledge of the Microsoft 365 packages
• Teamwork skills including cooperation and collaboration
• Sound judgement and tact, good listening skills
• Effective report-writing and presentation skills
• Dependable and reliable
• Ability to build relationships and networks with stakeholders.
• Knowledge and commitment to Equal Opportunities
• Commitment to the principles of equality and diversity
• Commitment to continuous professional development