Data Analyst - Rectification & Customer Impact (Hybrid)

lloyds banking group; Manchester; Hybrid; GBP 44,000 - 50,000; Full time

Job summary

A major financial institution seeks a Rectification Data Analyst to leverage data skills in addressing customer issues. The role involves using SQL and SAS for data analysis while collaborating with team members to enhance business decisions. Key qualifications include extensive coding experience and excellent communication abilities. Join us and benefit from a wide-ranging benefits package including hybrid work options and progressive diversity initiatives.

Benefits

Generous pension contribution

Annual bonus opportunity

Share schemes

28 days holiday plus bank holidays

Wellbeing initiatives

Generous parental leave policies

Qualifications

• Practical application of coding skills in data analysis/manipulation.
• Ability to present complex data to non-technical audiences.
• Experience in integrating data across multiple sources.

Responsibilities

• Identify and calculate customer impact of problems.
• Provide insightful information to guide business decisions.
• Collaborate with colleagues to resolve customer issues.

Skills

Experience of coding using SQL or SAS

Good written and verbal communications skills

Critical thinking and attention to detail

Tools

SQL

SAS

Python

Big Query

Job description

A major financial institution seeks a Rectification Data Analyst to leverage data skills in addressing customer issues. The role involves using SQL and SAS for data analysis while collaborating with team members to enhance business decisions. Key qualifications include extensive coding experience and excellent communication abilities. Join us and benefit from a wide-ranging benefits package including hybrid work options and progressive diversity initiatives.