Damp and Mould Operative

Places for People; Bury; On-site; GBP 28,000 - 38,000; Full time

Job summary

A leading social enterprise in the UK seeks a candidate for operational delivery related to damp and mould cases. The role involves working closely with customers to provide support and advice, requiring strong technical skills in treatment and remediation. Essential qualifications include a valid driving license and proficiency in relevant software. The position offers competitive salary, generous leave, and additional benefits.

Benefits

Competitive salary, with annual reviews

Pension with up to 7% matched contributions

Up to 35 days annual leave, with buy/sell options

Healthcare cashback plan - up to £500 savings per year

Colleague bonus scheme at 2%

Training and development opportunities

Discounts and offers from shops, cinemas, and more

Qualifications

• Valid driving license is a mandatory requirement.
• Experience in treatment, causation, prevention, and removal of damp and mould.
• Ability to thrive in a fast-paced, complex environment.

Responsibilities

• Operate services for damp and mould cases, ensuring compliance.
• Provide advice and support to customers on mitigation strategies.
• Flexibly address issues based on customer vulnerabilities.

Skills

Technical competence in damp and mould treatment

Proficiency in Microsoft Office

Experience with Salesforce

Job description

Safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

Armed Forces - We are proud to support the Armed Forces Covenant. Places for People guarantees an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, veteran (including wounded, injured, and sick), cadet instructor, or military spouse/partner, and who meets the essential criteria for the vacancy.

Disability Confident - We are proud to be a Level 2 Disability Confident Employer. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone with a physical or mental impairment that has a substantial and long-term negative effect on their ability to perform daily activities.

Neurodivergent - Neurodiverse individuals have highly valuable skills. We recognize that traditional interview processes may disadvantage them, so neurodiverse applicants who meet the criteria will be guaranteed an interview.

At Places for People, we hire People, not numbers! If you like the sound of this role, please apply — you could be just who we're looking for! We value enthusiasm, motivation to grow, community spirit, respect, and enjoyment of work, alongside experience and track record. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving communities for our customers and employees.

What are you waiting for? Join a community that cares about you!

More about your role

This role involves the operational delivery of services related to damp and mould cases, including hands-on treatment and removal, ensuring regulatory compliance, and improving service delivery to meet customer needs. You will work with customers offering advice and support to understand causation and work on longer-term mitigation strategies. A flexible, empathetic, case-by-case approach is essential, considering the severity of issues and customer vulnerabilities.

Essential requirement: You must possess a valid driving license. Although advertised in a specific location, you will be required to work in surrounding areas.

For this position, a basic DBS check is mandatory to support our safer recruitment practices. More information can be found in the job profile available on our website.

More about you

The successful candidate must be technically competent, with appropriate skills and experience in the treatment, causation, prevention, and removal of damp and mould, including related repairs. The role requires thriving in a fast-paced, complex environment, effectively prioritizing workloads and managing demands. Proficiency in Microsoft Office and business systems like Salesforce is essential.

Benefits

• Competitive salary, with annual reviews
• Pension with up to 7% matched contributions
• Up to 35 days annual leave, with buy/sell options
• Healthcare cashback plan - up to £500 savings per year
• Colleague bonus scheme at 2%
• Training and development opportunities
• Discounts and offers from shops, cinemas, and more