Cycle Technician: Premium & Electric Bike Service

Halfords; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK retailer of cycling products is seeking a passionate technician to perform service and repairs on a variety of cycles. You should have experience working in a customer service role, with a knack for helping customers find their ideal bikes. The position offers extensive training, career development, and numerous employee benefits like discounts and wellness programs. This is an exciting opportunity to join a rapidly growing business focused on motoring and cycling services.

Benefits

Store discount, with 25% off most products across Halfords and Tredz

Employee discount up to 50% off at Halfords Autocentre

Discount on Halfords Breakdown Cover

Discounts on groceries, shopping, holidays, insurance, etc.

Employee wellness programme

Trade Price Bike Scheme

Life insurance

Uniform provided

Sharesave scheme at a 20% discount

Cycle to Work scheme

Wagestream access for financial planning

Health Cash Plan for healthcare costs

Qualifications

• Experience in a retail or cycle services environment is ideal.
• Strong practical problem-solving skills.
• Enthusiastic and passion for bikes.

Responsibilities

• Deliver high-quality cycle service and repair.
• Help develop other team members.
• Assist customers in finding and maintaining their dream bike.

Skills

Experience of service, building and repair across a range of cycles

Experience of delivering great customer service

Experience of sharing expertise with others

Experience of working with and achieving sales targets

Ability to work on a rota basis, including weekends

Job description

A leading UK retailer of cycling products is seeking a passionate technician to perform service and repairs on a variety of cycles. You should have experience working in a customer service role, with a knack for helping customers find their ideal bikes. The position offers extensive training, career development, and numerous employee benefits like discounts and wellness programs. This is an exciting opportunity to join a rapidly growing business focused on motoring and cycling services.