Customer Team Leader — Lead, Coach & Elevate Store Service

CO-OP; Buckfastleigh; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail company in Buckfastleigh is seeking Customer Team Leaders to join their team. The role involves providing exceptional customer service, leading a store team, and supporting a positive shopping experience. Candidates should exhibit strong people skills, organizational capabilities, and a willingness to learn and adapt. The position offers a competitive pay of £13.99 per hour, with up to 30 hours weekly and varied shifts. Excellent benefits, including discounts and a pension scheme, are also offered.

Benefits

30% discount on Co-op products

Up to 10% employer pension contributions

36 days of holiday

Virtual healthcare services

Employee assistance service

Cycle-to-work scheme

Qualifications

• Ability to lead and support a team while working on the shop floor.
• Fire up leadership skills through coaching and training.
• Engage with community to support local Co-op initiatives.

Responsibilities

• Provide friendly and thoughtful customer service.
• Coach and develop team members to foster inclusivity.
• Ensure store safety and operational compliance.
• Support Store Manager in HR processes and staff management.

Skills

Great people skills

Strong organisational skills

Problem-solving skills

Flexibility to work varying shifts

Job description

A leading retail company in Buckfastleigh is seeking Customer Team Leaders to join their team. The role involves providing exceptional customer service, leading a store team, and supporting a positive shopping experience. Candidates should exhibit strong people skills, organizational capabilities, and a willingness to learn and adapt. The position offers a competitive pay of £13.99 per hour, with up to 30 hours weekly and varied shifts. Excellent benefits, including discounts and a pension scheme, are also offered.