Customer Team Leader

Co-op; Horwich; On-site; GBP 80,000 - 100,000; Part time

Job summary

A local retail chain in Horwich is seeking a part-time Customer Team Leader. Responsibilities include leading a team, ensuring excellent customer service, and handling various store tasks. This role offers pay at £13.99 per hour, along with amazing benefits like holiday entitlement and a pension plan. Interested candidates must be 18 or older and are invited to apply without needing a CV.

Benefits

36 days holiday

Pension with up to 10% contribution

30% discount on Co-op products

Access to virtual healthcare services

Qualifications

• Must be aged 18 or over to authorise age-related sales.
• Strong interpersonal skills are essential.
• Ability to lead and motivate a team.

Responsibilities

• Lead the store team and supervise Customer Team Members.
• Deliver great customer service within a varied shift pattern.
• Perform tasks like re-stocking shelves and maintaining store cleanliness.

Skills

Customer service

Team leadership

Coaching

Job description

Overview

Customer Team Leader Locality: Chorley New Road, Horwich, BL6 6JZ

Pay: £13.99 per hour

Contract: 20 hours per week + regular overtime, 12 month temporary contract, part time

Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview

Full, paid training provided

You can now apply for this role using your mobile device (no CV needed!)

You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.

We’re looking for Customer Team Leaders to join our team at Co-op.

When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.