Customer Support Specialist – Growth & Benefits

Michael Page; England; On-site; GBP 26,000 - 30,000; Full time

Job summary

A financial services organization in Southampton is seeking a Customer Support Agent to provide exceptional service by assisting clients with their inquiries. The ideal candidate will have strong communication skills and a proactive approach to resolving issues. This role offers a competitive salary between £26,000 and £30,000, along with a supportive working environment and opportunities for career growth. Join a reputable company dedicated to client satisfaction.

Benefits

Competitive salary

Permanent employment

Opportunities for career growth

Comprehensive benefits package

Qualifications

• Previous experience in a customer service role, ideally within financial services.
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities.

Responsibilities

• Respond to customer inquiries via phone, email, or online platforms.
• Provide accurate information about financial products and services.
• Resolve customer issues and complaints efficiently.

Skills

Customer service experience

Communication skills

Problem-solving abilities

Attention to detail

CRM software proficiency

Job description

A financial services organization in Southampton is seeking a Customer Support Agent to provide exceptional service by assisting clients with their inquiries. The ideal candidate will have strong communication skills and a proactive approach to resolving issues. This role offers a competitive salary between £26,000 and £30,000, along with a supportive working environment and opportunities for career growth. Join a reputable company dedicated to client satisfaction.