Customer Services Operator

HR GO Recruitment; Snodland; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recruitment agency is looking for experienced sales order processors to join a team in Snodland during the busy Black Friday and Christmas period. Candidates should have a background in taking calls, order processing, and experience with CRM systems. The role may require weekend shifts, with flexible hours from 8am to 10pm. Ideal candidates will be proficient in English and possess strong customer relations skills.

Qualifications

• Experience in taking calls and processing orders.
• Experience with a CRM system.
• Fully proficient in the English language.

Responsibilities

• Taking calls and selecting the correct product.
• Processing the order through.

Skills

Customer relations

Order processing

CRM system experience

Fluent English

Job description

Overview

We are seeking experienced sales order processors to join our clients team in the run up to Black Friday and the Xmas period.

Responsibilities

• Candidates will be experienced in taking calls, selecting the correct product and processing the order through.

Requirements

• Experience in taking calls and processing orders.
• Experience with a CRM system.
• Fully proficient in the English language and demonstrate strong customer relations, providing the best service to the customer that you can.

Hours and shift patterns

Hours will vary and shifts will be allocated, but it will include 1 possibly 2 days over the weekend. You will be required to work 5 - 6 days each week. Hours of work will be shifts between the hours of 8am to 10pm normally (averaging an 8.5 hour day normally).

Location

Ideally it is preferred that candidates drive due to location, although it is walkable from the train station