Customer Services Advisor

jobs.jerseyeveningpost.com-job boards; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading recruitment agency in the United Kingdom is seeking an experienced Customer Service Adviser to provide front-line support services across multiple channels. The ideal candidate will have previous customer service experience, strong communication skills, and the ability to manage a high-volume workload in a busy environment. This role offers a dynamic working environment with opportunities for growth and development.

Qualifications

• Previous experience in a similar customer service role is preferred.
• Strong numeric aptitude and solid all-round administrative skills.
• Confident communicator with the ability to remain approachable and friendly.

Responsibilities

• Provide front-line customer support across multiple channels.
• Manage a high-volume workload in a fast-paced environment.
• Handle sensitive situations with tact and discretion.

Skills

Customer service

Communication

Tact and discretion

Tools

Office software

Job description

Overview

Our client is seeking to recruit an experienced Customer Service Adviser to join a busy operational hub, providing front-line support services (face to face, online and over the phone) to a wide range of customers while projecting a positive and friendly image.

Responsibilities

• Provide front-line customer support across multiple channels (face to face, online and over the phone).
• Manage a high-volume workload in a fast-paced environment while maintaining professionalism and confidentiality.
• Handle sensitive situations with tact and discretion and ensure a high level of customer service at all times.
• Multi-task effectively to balance administrative tasks with customer interactions.
• Maintain strong attention to detail and deliver accurate information and administrative support as required.

Qualifications / Requirements

• Previous experience in a similar customer service role is preferred.
• Strong numeric aptitude and solid all-round administrative skills.
• IT literate and able to use standard office software and systems.
• Confident communicator with the ability to remain approachable and friendly.

How to apply

We have new opportunities daily. While live postings are not always possible during busy times, you can email your CV to our talent team at [e-mail], or sign up to our job alerts at https://www.selectrecruitment.je/candidates/job-alerts/ to ensure you never miss an opportunity.