Customer Service & Sales Pro: Upsell & Lead Gen

Office Angels, UK; Ashford; On-site; GBP 34,000; Full time

Job summary

A leading recruitment agency is seeking a motivated Customer Service & Sales Representative in Ashford. The role combines customer service with telesales responsibilities, focusing on upselling and lead generation. Ideal candidates have strong communication skills and experience in a B2B environment. The position offers a competitive salary and opportunities for career growth in a supportive setting.

Benefits

Opportunities for career growth

20 days annual leave + Bank holidays

Collaborative work environment

Qualifications

• Proven experience in customer service, telesales, or inside sales roles, preferably in a B2B environment.
• Strong communication skills with the ability to engage effectively with customers.
• Experience in upselling and cross-selling products/services with a track record of meeting targets.

Responsibilities

• Provide exceptional customer service, responding to inquiries and resolving issues.
• Conduct outbound calls to promote products and services.
• Build and maintain an up-to-date lead database.

Skills

Customer service

Sales

Communication skills

Upselling

Lead generation

Tools

CRM software

Salesforce

HubSpot

Job description

A leading recruitment agency is seeking a motivated Customer Service & Sales Representative in Ashford. The role combines customer service with telesales responsibilities, focusing on upselling and lead generation. Ideal candidates have strong communication skills and experience in a B2B environment. The position offers a competitive salary and opportunities for career growth in a supportive setting.