Customer Service Representative

Tennial Personnel; Rushmere St Andrew; On-site; GBP 24,000 - 26,000; Full time

Job summary

A recruitment agency is seeking a Customer Service representative for a full-time role in Rushmere St Andrew, supporting clients' customers through phone and email. The successful applicant will possess strong communication, administration, and IT skills, with the ability to handle customer calls professionally. An immediate start is available, offering a salary in the range of £24k to £26k per annum, along with additional responsibilities such as processing invoices. This role requires flexibility to work one Saturday every four weeks.

Qualifications

• Experience dealing directly with customers by telephone or email.
• Good communication and listening skills.
• Attention to detail with an ability to multi-task.

Responsibilities

• Provide dedicated support for clients' customers.
• Process invoices over the phone.
• Manage customer calls professionally.

Skills

Customer Service

Administration

Telephone Manner

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Tennial Personnel are seeking a Customer Service representative to work on a temporary to permanent basis (upon 12 weeks working) for our client located in Ipswich.

Our client is seeking a highly motivated, hardworking and energetic applicant to join their small dynamic team and provide dedicated support for our clients' customers.

This is a full‑time position and the successful applicant will ideally have the following skillset / experience dealing directly with customers either by telephone or via email, and processing invoices over the phone, and will have good communication and listening skills, be familiar with Microsoft Office (Outlook, Word, Excel), attention to detail and the ability to effectively multi‑task in a deadline‑driven atmosphere, as well as be a team player and also able to work alone, along with the ability to manage customer calls in a professional manner; they will have good IT and numeracy skills and an outstanding ability to think creatively identifying and resolving problems that may arise.

Our client shifts include 8am to 5pm Monday to Friday and also working one Saturday in every four; salary is DOE in the region of £24‑£26kpa. Immediate start for the right person.

In the first instance please send an up‑to‑date CV to (url removed) or call (phone number removed) for an informal chat.

Skills Required

• Customer Service
• Administration
• Telephone Manner

Qualifications Required

• Customer Service
• Administration
• Telephone Manner

Keywords

• Customer Service
• Administration
• Telephone Manner