Customer Service & Order Processing Specialist

New Appointments Group; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A UK-based recruitment firm is seeking a Customer Service Administrator to join their friendly team in Westerham. The role involves providing top-notch customer service, processing orders, and resolving queries. Ideal candidates will have proven customer service experience, strong organisational skills, and the ability to work proactively in a busy environment. A competitive salary is offered, alongside the requirement to drive and ideally live locally. Visa sponsorship is not available.

Qualifications

• Proven experience in a customer service focused role.
• Strong organisational skills with the ability to prioritise workload effectively.
• Self-motivated and able to use initiative.

Responsibilities

• Provide high-quality customer service and internal sales support.
• Process customer orders and enquiries via phone, email, and post.
• Resolve customer queries and complaints effectively.

Skills

Customer service experience

Confident communication

Organisational skills

Attention to detail

IT literacy

Tools

SAGE

Job description

A UK-based recruitment firm is seeking a Customer Service Administrator to join their friendly team in Westerham. The role involves providing top-notch customer service, processing orders, and resolving queries. Ideal candidates will have proven customer service experience, strong organisational skills, and the ability to work proactively in a busy environment. A competitive salary is offered, alongside the requirement to drive and ideally live locally. Visa sponsorship is not available.