Customer Service Field Agent ,Shrewsbury

Randstad Delivery; Shrewsbury; On-site; GBP 10,000 - 40,000; Part time

Job summary

A national staffing agency is seeking a Customer Service Field Agent in the United Kingdom to conduct surveys for the Office for National Statistics (ONS). The role involves traveling to different locations, engaging with the public, and requires strong communication skills. A valid UK driving license and ability to travel are essential. This temporary position offers flexible hours and competitive pay.

Benefits

Mileage allowance

Meal allowance

Flexible hours

Qualifications

• A valid UK driving license and your own car.
• Ability to travel up to 40 miles for assignments.
• Willingness to get business car insurance and complete a DBS check.

Responsibilities

• Conduct surveys and encourage participation from a variety of people.
• Travel to different locations as needed.

Skills

Excellent communication skills

Persuasion skills

Self-discipline

Motivated attitude

Tools

Laptop

Smartphone

Job description

Do you enjoy the freedom of the open road and have a knack for conversation? Become a Customer Service Field Agent for the Office for National Statistics (ONS) and put your people skills to work. You'll be the face of the ONS, traveling to different locations to conduct surveys and encouraging participation from a variety of people.

Role Details

Location: York
Pay Rate: £12.55 per hour
Mileage Allowance: £0.45 per mile.
Meal Allowance: £7.50 for every 5 hours worked, up to £15 for 10 hours
Duration: Temporary contract until December 17, 2025
Hours: 22-30 hours per week (Monday to Friday, with occasional Saturdays)
Contract: Temporary, with weekly pay through Randstad.

What You’ll Need

• A valid UK driving license and your own car.
• The ability to travel up to 40 miles for assignments.
• Willingness to get business car insurance and complete a DBS check.
• Excellent communication skills and the ability to persuade people to participate in surveys.
• A self-disciplined and motivated attitude—you’ll be working with minimal supervision.
• Proficiency with a laptop and smartphone for data entry and planning.

How to Apply

If you’re interested, please email or call the team to learn more.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.