Customer Service Field Agent Edinburgh

Randstad Delivery; City of Edinburgh; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a Customer Service Field Agent to work with the Office for National Statistics. The role involves traveling to various locations to conduct surveys and encourage participation. Candidates must have excellent communication skills, a valid driving license, and be self-motivated. The position offers £12.55 per hour, flexible hours, and a temporary contract until December 17, 2025.

Benefits

Mileage allowance of £0.45 per mile

Meal allowance of £7.50 for every 5 hours worked

Qualifications

• Valid UK driving license and own car required.
• Ability to travel up to 40 miles for assignments.
• Willingness to get business car insurance and complete a DBS check.

Responsibilities

• Conduct surveys and encourage participation from the public.
• Travel to different locations as assigned.

Skills

Excellent communication skills

Self-disciplined and motivated

Ability to persuade

Tools

Laptop

Smartphone

Job description

Overview

Do you enjoy the freedom of the open road and have a knack for conversation? Become a Customer Service Field Agent for the Office for National Statistics (ONS) and put your people skills to work. You'll be the face of the ONS, traveling to different locations to conduct surveys and encouraging participation from a variety of people.

Role Details

• Location: York
• Pay Rate: £12.55 per hour
• Mileage Allowance: £0.45 per mile
• Meal Allowance: £7.50 for every 5 hours worked, up to £15 for 10 hours
• Duration: Temporary contract until December 17, 2025
• Hours: 22-30 hours per week (Monday to Friday, with occasional Saturdays)
• Contract: Temporary, with weekly pay through Randstad

What You'll Need

• A valid UK driving license and your own car
• The ability to travel up to 40 miles for assignments
• Willingness to get business car insurance and complete a DBS check
• Excellent communication skills and the ability to persuade people to participate in surveys
• A self-disciplined and motivated attitude — you'll be working with minimal supervision
• Proficiency with a laptop and smartphone for data entry and planning

How to Apply

If you're interested, please email or call the team on the number provided to learn more.

Randstad Business Support is acting as an Employment Business in relation to this vacancy