Customer Service Executive

Burton Bolton & Rose Recruitment Services Ltd; Wembley; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading recruitment agency in Wembley is seeking an experienced Customer Service Executive to join their professional team. The role involves providing comprehensive support in operations, managing customer inquiries, and handling orders from large retailers. Ideal candidates should have a background in customer service and excellent organizational skills.

Qualifications

• Experience in customer service or administrative roles preferred.
• Proficiency in handling customer inquiries effectively.

Responsibilities

• Providing all round administrative and customer service support in Operations Department.
• Managing incoming telephone calls and dealing with routine client enquiries.
• Dealing with orders received from large retailers.
• Setting up orders on the computer system and sending product details.
• Preparing despatch paperwork for timely deliveries.
• Tracking orders from instigation to delivery.

Job description

Overview

Global Company seek experienced Customer Service Executive to join busy, professional team, excellent prospects are available for the right person

Responsibilities

• Providing all round administrative and customer service support in Operations Department
• Managing incoming telephone calls and dealing with routine client enquiries
• Dealing with orders received from large retailers, Sainsbury’s, Asda etc and Amazon
• Setting up orders received on the computer system uploading and sending all the product details
• Preparing despatch paperwork and working with external Warehouse to ensure timely deliveries
• Tracking orders from instigation stage through to successful delivery to client

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