Customer Service & Card Production Specialist — Leeds

Equals One Ltd; Leeds; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading supplier of customized Photo ID cards is seeking a Customer Service Advisor in Leeds. This full-time position involves guiding customers through the card production process, ensuring high-quality output, and delivering excellent customer support. Ideal candidates should have at least two years of experience in a customer service role, strong commercial sense, and a collaborative spirit. The company offers a supportive environment with a starting salary of £25,000 and additional benefits.

Benefits

22 days holiday + Bank holidays

Pension scheme

Free parking

Collaborative working culture

Qualifications

• Strong commercial common sense and numeracy.
• Comfortable working in a busy office environment.
• Confidence using web-based tools and MS software.

Responsibilities

• Guide customers over phone and video calls.
• Produce high-quality Photo ID cards.
• Deliver friendly customer support.
• Support shared office tasks as part of the team.

Skills

Customer-focused

Numeracy

Proactive approach

Web savvy

Education

A-Level education

Job description

A leading supplier of customized Photo ID cards is seeking a Customer Service Advisor in Leeds. This full-time position involves guiding customers through the card production process, ensuring high-quality output, and delivering excellent customer support. Ideal candidates should have at least two years of experience in a customer service role, strong commercial sense, and a collaborative spirit. The company offers a supportive environment with a starting salary of £25,000 and additional benefits.