Customer Service Associate | Flexible Hours & Perks

EAST OF ENGLAND CO-OPERATIVE SOCIETY LIMITED; Heybridge; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading regional cooperative in Heybridge is seeking a Customer Service Assistant to uphold high standards of customer support and store presentation. This role involves working closely with a diverse team and engaging positively with the community. Ideal candidates will demonstrate effective communication skills, a reliable team spirit, and a willingness to learn. Benefits include competitive pay, discounts, and opportunities for flexible shift patterns.

Benefits

Competitive rates of pay

20% discount in food stores

22 days holiday (plus bank holidays)

5% employer pension contribution

Death in service benefit

Enhanced family leave and pay arrangements

Award-winning training and apprenticeship programmes

Access to various financial wellbeing support

Remote GP service available 24/7

Employee Assistance Programme

Qualifications

• Must have passed the school leaver's age.
• Ability to work normal day shifts as advertised.

Responsibilities

• Support store to deliver high standards of customer service.
• Engage with local community.
• Work as part of a diverse team to enhance customer satisfaction.

Skills

Friendly and approachable

Reliable team player

Effective communication skills

Positive attitude

Engaged and self-motivated

Willingness to learn and adapt

Education

Basic level of numeracy, literacy, and IT skills

Job description

A leading regional cooperative in Heybridge is seeking a Customer Service Assistant to uphold high standards of customer support and store presentation. This role involves working closely with a diverse team and engaging positively with the community. Ideal candidates will demonstrate effective communication skills, a reliable team spirit, and a willingness to learn. Benefits include competitive pay, discounts, and opportunities for flexible shift patterns.