Customer Service Assistant

Michael Page (UK); Kingston upon Hull; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

A leading financial services company in Hull is seeking a Customer Service Assistant to join its team. This permanent role offers a competitive salary of £24,000, excellent training, and hybrid working arrangements. Ideal for individuals with customer service experience or those looking to start their careers in a supportive environment with opportunities for progression.

Benefits

Monthly bonuses

Training provided

Progression and development opportunities

No shift patterns or weekend work

Excellent benefits

Modern office facilities

Immediate interview available

Qualifications

• Previous customer service experience from retail or hospitality backgrounds.
• Confident telephone manner.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Handle a high volume of calls and assist customers with queries.
• Liaise with third parties to gather documents and details.

Skills

Communication skills

Attention to detail

Organizational skills

Team player

Job description

Job Opportunity: Customer Service Assistant in Hull

About Our Client

Michael Page is pleased to present a new permanent Customer Service Assistant position in Hull, working for a reputable financial services company. This is an excellent opportunity to join a growing organization during a significant expansion phase. Ideal for individuals with customer service experience or those eager to start their career in this field.

Job Description

As a Customer Service Assistant, you will handle a high volume of calls, assisting customers with various queries, ensuring top-quality service and resolution. Your role will involve liaising with third parties to gather documents and details, ensuring a smooth process in a busy environment.

If you are passionate about delivering excellent customer experiences and thrive in a dynamic setting, we encourage you to apply now!

The Successful Applicant

• Previous customer service experience, potentially from retail or hospitality backgrounds
• Confident telephone manner and excellent communication skills
• Ability to work under pressure in a fast-paced environment
• Good attention to detail and organizational skills
• Team player with a positive attitude

What's on Offer

• Salary of £24,000 plus monthly bonuses
• Reputable business within the financial sector
• No experience required; full training provided
• Excellent progression and development opportunities
• No shift patterns or weekend work
• Excellent benefits and hybrid working arrangements
• Central location in Hull with modern offices and facilities
• Immediate interview available